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Customer Service Rep - Part Time

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $22.00
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Benefits

Flexible work shifts
Paid training
employee discount
friendly work environment
Opportunity for advancement
Supportive management team
Consistent scheduling

Job Description

Cubby's is a well-established convenience store chain committed to providing exceptional customer service and quality products to the local community. Known for its friendly atmosphere and community-oriented approach, Cubby's prides itself on being more than just a place to shop – it's a destination where customers feel valued and appreciated. The company focuses on creating a welcoming environment where every customer interaction reflects professionalism and genuine care. With multiple convenient locations, Cubby's offers a range of products from fuel and snacks to lottery tickets and fast food items, catering to diverse customer needs. They emphasize cleanliness, organization, and a professional... Show More

Job Requirements

  • Must be physically fit and able to lift, bend, and stand for up to eight hours
  • Must be able to balance on step stool or ladder
  • Must be able to work in a cooler at 32 degrees
  • Must be able to lift up to 25 lbs
  • Must have basic math skills
  • Must speak, read, and write English
  • Must communicate effectively with customers in English

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to communicate effectively in English
  • Basic math skills
  • Ability to operate POS and related store equipment
  • Friendly and people-oriented attitude
  • Ability to multitask and work independently
  • Dependable and punctual
  • Willingness to learn and help others
  • Ability to work flexible shifts

Job Duties

  • Provide a friendly greeting to all customers upon entering the store or on the phone
  • Get to know your customers and use their name
  • Go out of your way to make customers feel important and valued
  • Move quickly to provide fast service
  • Suggestive sell to customers when appropriate
  • Thank customers for their business and invite them back
  • Perform cleaning and housekeeping tasks inside including restrooms, floors, trash cans, doors, windows, coolers, rugs, transaction counter, shelves, fast food area, back office, coffee and fountain area, and merchandise
  • Perform cleaning and housekeeping tasks outside including parking lot, windows, doors, entrance sidewalk, trash cans, fuel islands, car wash, and merchandising
  • Stock, front, and face all merchandise
  • Bag ice if necessary
  • Ensure all merchandise is priced and cooler/freezer labels are faced
  • Build and move displays
  • Stock lottery supplies and cigarettes
  • Check in vendors and gas deliveries
  • Operate POS, lottery, phone card, and money order machines
  • Attend store meetings

Job Location

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