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Customer Service Rep 1

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Hourly
Rate:
Range $14.60 - $1.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Generous Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral Bonus Program

Job Description

Cousins Subs, operated by HMSHost at General Mitchell International Airport, is a well-regarded quick-service restaurant brand known for its fresh and high-quality submarine sandwiches. Established with a commitment to delivering exceptional customer experiences, Cousins Subs is part of the HMSHost family, a global leader in airport and travel dining services. Located at Concourse C, Gate C14 in Milwaukee, Wisconsin, this location benefits from the bustling environment of one of the major airports in the region, providing a dynamic and fast-paced work setting for employees.

HMSHost is dedicated to offering rewarding career opportunities with extensive benefits for its team m... Show More

Job Requirements

  • High school diploma or GED
  • ability to speak, read and comprehend instructions, short correspondence and policy documents
  • ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to lift and/or push objects weighing up to 40 pounds
  • ability to bend, twist, and stand to perform normal job functions

Job Qualifications

  • High school diploma or GED
  • prior customer service or cashier experience preferred
  • ability to speak, read and comprehend instructions and policy documents
  • ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to lift and/or push objects up to 40 pounds and perform physical tasks such as bending, twisting, and standing
  • prior experience handling cash and credit transactions preferred

Job Duties

  • Provides customer support—greets customers, takes food orders and handles customer inquiries regarding the menu
  • looks for opportunities to suggestive sell
  • Works directly in the unit with other associates to ensure compliance with service and brand standards
  • Transfers products and supplies from storage to work area and assists with specific food finishing job tasks prior to serving the item to customers
  • Responsible for transaction processing on the MICROS POS units—receives cash or credit card payments and processes accordingly
  • ensures compliance with company cash-handling requirements
  • Ensures proper food handling procedures are followed
  • maintains cleanliness of work area and follows safety and sanitizing protocols

Job Location

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