Domino's Pizza logo

Customer Service Rep (08415) -3306 N Raul Longoria Rd

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

flexible schedule
Employee Discounts
Opportunities for advancement
Training and Development
supportive work environment

Job Description

Domino's Pizza is a globally recognized pizza restaurant chain known for delivering quality and fresh pizzas with a focus on customer satisfaction. With thousands of stores worldwide, Domino's prides itself on its fast service, innovative ordering systems, and welcoming environment. The brand has established itself as a leader in the quick-service restaurant industry by continually evolving its menu offerings and adopting modern technology to enhance the customer experience. Whether you are craving a classic pepperoni or a specialty stuffed crust, Domino's makes it easy for customers to get their favorite pizzas by offering dine-in, carryout, and efficient delivery services.

Domino's Pizza is not just a place to order great food but also a great place to work. They offer flexible scheduling that accommodates school, social activities, or other jobs, making it ideal for those seeking part-time or full-time employment with balance. They are currently looking to hire customer service representatives who possess strong people skills and a dynamic personality to thrive in their fast-paced environment. This position provides opportunities for personal and professional growth and might serve as a stepping stone toward management roles or even ownership within the franchise. The company values diversity and inclusion, where each team member’s unique talents are recognized and nurtured to reach their full potential.

The role of a customer service representative at Domino's goes beyond answering phones and taking orders. Team members engage directly with customers, assist with various food preparation tasks such as making and baking pizzas, and help ensure that the store operates smoothly during busy hours. This job requires individuals to work under varying physical conditions, including standing for extended periods, handling heavy ingredient cases, and working in temperature-controlled environments such as walk-in coolers and hot kitchens. Safety is paramount due to the presence of hot surfaces, mechanical equipment, and repetitive tasks. Effective communication, coordination, and multitasking capabilities are vital for success in this role. Additionally, Domino's fosters a supportive team culture where employees gain valuable skills in customer service, time management, and operations management.

Working at Domino's Pizza also offers exposure to physical work elements such as reaching, lifting up to 50 pounds, bending, stooping, and occasional climbing or crouching required for daily operations. Team members frequently use hand tools like pizza cutters and pizza peels, and must maintain eye-hand coordination for assembling and handling food with precision. The company emphasizes the importance of adhering to hygiene and safety standards to deliver the best possible experience to customers. Prospective employees can expect a lively work environment that keeps pace with customer demand and allows for interaction with fellow team members who share a passion for great food and excellent customer service. Overall, this position is perfect for motivated individuals looking for a flexible, engaging, and growth-oriented job in the quick-service restaurant industry.

Job Requirements

  • Standing for extended periods
  • Ability to lift up to 50 pounds
  • Good hand-eye coordination
  • Ability to work flexible hours including nights and weekends
  • Ability to follow instructions and work independently or within a team
  • Basic computer and phone skills
  • Must be at least 16 years old

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or food service preferred
  • Good communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math and cash handling skills
  • Ability to stand for extended periods
  • Familiarity with food safety regulations is a plus

Job Duties

  • Answering customer phone calls and taking orders
  • Making, baking, and assembling pizzas
  • Ensuring food safety and quality standards are met
  • Handling cash and processing payments
  • Assisting in loading and unloading deliveries
  • Maintaining cleanliness and organization of the workspace
  • Collaborating effectively with team members

Job Criteria

Experience

Entry Level (1-2 years)


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