Customer Service Rep (08380) - 6986 El Camino Real

Carlsbad, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Training and Development

Employee Discounts

flexible scheduling

Job Description

The hiring establishment is a well-established, fast-paced pizza restaurant that focuses on delivering high-quality products and excellent customer service. Known for its commitment to freshness and consistency, this company operates in a dynamic environment where team members collaborate to ensure smooth operations from the kitchen to customer delivery. The restaurant emphasizes a strong work ethic, attention to detail, and teamwork to maintain its reputation as a trusted choice for pizza lovers in the community. The company's culture values safety, efficiency, and customer satisfaction in every aspect of the job.

This full-time role involves multiple responsibilities that are vital to the restaurant's daily operations and overall success. Team members are expected to operate equipment, manage inventory, prepare food products, and maintain cleanliness standards to meet health and safety regulations. Additionally, the position requires excellent communication skills to handle telephone orders and interact with customers, both over the phone and in person. Physical stamina is necessary due to the requirement to stand, walk, lift, and carry various weights throughout the shift. Seasonal and environmental factors such as temperature changes and exposure to food odors are part of the work conditions, demanding adaptability and resilience. The position also includes delivery duties, requiring careful handling of food items and safe navigation of various terrains and stairs within the delivery zone. The company provides orientation and on-the-job training to ensure every team member is well-prepared to fulfill their duties effectively. This role offers a comprehensive growth opportunity within the food service industry for individuals who demonstrate reliability, precision, and enthusiasm for customer service and food preparation.

Job Requirements

Ability to add subtract multiply and divide accurately and quickly may use calculator
ability to make correct monetary change
ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
ability to comprehend and give correct written instructions
ability to stand for most tasks
ability to lift and carry up to 50 pounds
ability to endure varying work temperatures from cold coolers to hot work areas
ability to work under stress and meet strict quality standards
ability to drive safely within the delivery area
ability to perform repetitive tasks and work alone or with others
ability to use hands continuously for shaping dough and handling tools
ability to navigate stairs and climb ladders occasionally

Job Qualifications

Ability to comprehend and give correct written instructions
ability to communicate verbally with customers and co-workers
ability to add subtract multiply and divide accurately and quickly may use calculator
verbal writing and telephone skills to take and process orders
motor coordination between eyes and hands fingers to make precise movements with speed
ability to enter orders using a computer keyboard or touch screen