Domino's Pizza logo

Customer Service Rep (06938) - 1201 FM 1187

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

flexible schedule
training provided
Career advancement opportunities
Employee Discounts
inclusive work environment
On-the-job training
team-oriented culture

Job Description

Domino's Pizza is a globally recognized leader in the pizza delivery industry, known for its commitment to quality, customer satisfaction, and rapid service. Established decades ago, Domino's has grown from a single store into a worldwide franchise with thousands of locations, each dedicated to delivering fresh and delicious pizza to customers promptly. The company thrives on innovation, embracing technology and efficient processes to offer a seamless ordering experience through multiple channels, such as online, mobile app, phone, and in-store. Domino's focuses not only on pizza but also on cultivating a positive work environment that fosters team collaboration, employee growth, and diversity. They are committed to recognizing and valuing the unique talents and contributions of all team members, creating an inclusive workplace where everyone can reach their highest potential.

This job opening at Domino's Pizza is for the position of Customer Service Representative, an integral role within the store team that ensures excellent customer experiences through personality and strong people skills. This role offers flexible scheduling options, including part-time and full-time hours, making it ideal for students, individuals seeking supplemental income, or anyone who enjoys a fast-paced environment. The focus is on beating the rush, handling busy periods with energy and efficiency, and contributing to a work culture that emphasizes team pride and exceptional service. This entry-level role includes considerable on-the-job training, allowing team members to gain the skills needed to operate all store equipment, prepare products, process orders, stock ingredients, maintain cleanliness, and handle transactions accurately.

Domino's encourages career advancement, providing numerous opportunities for growth within the company from Customer Service Representative to management roles such as General Manager or Manager Corporate Operations. Many successful franchise owners have started their careers as delivery drivers or customer service representatives at Domino's, showcasing the potential for long-term career development within the organization. The job requires individuals who can handle repetitive tasks while maintaining quality, communicate effectively with customers and coworkers, and work collaboratively in varied conditions. Physical demands include standing, lifting, reaching, and working in both cool and warm environments. The role also requires using various tools and equipment such as pizza cutters, peelers, phones, computers, and inventory management tools.

The Customer Service Representative position at Domino's Pizza is more than just taking orders and making pizzas; it is about being part of a team dedicated to offering the best pizza experience to customers. With a focus on diversity, inclusion, and providing flexible hours, Domino's is an excellent place for individuals looking to start or continue their careers in the food service industry. Working at Domino's means joining a welcoming community where every member’s contribution is valued and opportunities for personal and professional growth abound.

Job Requirements

  • must be 16 years of age or older
  • ability to comprehend and give correct written instructions
  • ability to communicate verbally with customers and co-workers
  • ability to add, subtract, multiply, and divide accurately and quickly
  • must be able to make correct monetary change
  • ability to operate store equipment
  • ability to stand for long periods
  • ability to lift and carry up to 50 pounds
  • availability to work flexible schedules including nights and weekends

Job Qualifications

  • ability to comprehend and give correct written instructions
  • ability to communicate verbally with customers and co-workers
  • ability to add, subtract, multiply, and divide accurately and quickly
  • must be able to make correct monetary change
  • motor coordination between eyes and hands/fingers
  • ability to enter orders using a computer keyboard or touch screen
  • ability to perform repetitive tasks
  • ability to work under stress and maintain quality standards

Job Duties

  • operate all equipment
  • stock ingredients from delivery area to storage, work area, walk-in cooler
  • prepare product
  • receive and process telephone orders
  • take inventory and complete associated paperwork
  • clean equipment and facility approximately daily
  • take and process orders over phone and in person

Job Criteria

Experience

No experience required


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