Customer Service Rep (03084) - 136 Walnut st

Dominos Pizza located on Boston Rd in Springfield, Massachusetts, is a popular and thriving franchise that has earned a strong reputation for delivering quality pizza and excellent customer service. As part of a globally recognized brand, this establishment prides itself on combining fast, efficient service with delicious food, meeting the needs of the local community with consistency and care. Dominos Pizza operates with a commitment to creating a welcoming environment for employees and customers alike, offering flexible employment opportunities that cater to various lifestyles, including students and individuals who hold additional part-time or full-time positions elsewhere.

Currently, Dominos Pizza in Springfield is actively hiring for both part-time and full-time Pizza Maker positions. This role is ideal for those seeking flexible work schedules, including night and weekend shifts. The job offers a unique entry point into the foodservice industry with the added benefit of career growth opportunities, as 90 percent of its franchisees began their careers as Pizza Makers. Employees at Dominos gain hands-on experience in food preparation, customer service, and teamwork, making this a valuable position for anyone interested in career advancement within the restaurant industry.

The position of Pizza Maker involves preparing pizzas according to the company’s standardized recipes, ensuring food quality and safety are maintained at all times. Applicants must be at least 18 years old, reflecting the company’s compliance with labor regulations. Dominos values employees who are reliable, enthusiastic, and able to work during busy hours including nights and weekends. The company emphasizes a supportive work environment where staff are encouraged to develop their skills and pursue career advancement opportunities within the franchise.

In accordance with the Massachusetts Salary Range Transparency Law effective from October 29, 2025, Dominos Pizza discloses its wage ranges for various roles. Pizza Makers, referred to as Insiders in some capacities, can expect to earn between $15.50 and $17.00 per hour. Additionally, delivery drivers earn between $18.00 and $25.00 per hour, which includes tips and gas reimbursement. Assistant managers and general managers also have defined pay ranges, with opportunities for operational excellence incentives, paid time off, and career advancement. This transparent compensation structure underscores Dominos’ commitment to fair and competitive pay for their employees.

By joining Dominos Pizza in Springfield, employees benefit from being part of a global brand that supports career development and offers a friendly and flexible work environment. Whether you are a student, someone balancing multiple jobs, or looking for a stable part-time or full-time job, this role provides a great avenue to gain valuable experience and grow professionally. The company’s emphasis on flexibility, teamwork, and advancement makes it an attractive employment option in the food service industry.