Customer Service / Pizza Maker (2731)

Glen Ellyn, IL, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $15.00 - $1.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

training provided

Employee Discounts

flexible scheduling

Paid Time Off

Health Insurance

Job Description

Our company is a dynamic and fast-paced pizza restaurant dedicated to providing delicious food and exceptional customer service. We pride ourselves on creating a welcoming atmosphere where every customer feels valued and satisfied. Established in the local community, we have developed a reputation for quality and consistency, specializing in crafting hand-made pizzas with fresh ingredients. Our team-oriented environment supports both new and experienced team members through comprehensive training and opportunities for growth. We are currently seeking a friendly and motivated Customer Service Representative / Pizza Maker to join our team. This role is integral to the success of our restaurant as it involves direct interaction with customers, ensuring their orders are accurately processed and that they have a positive dining experience every time they visit or call in. The position is hourly with a starting pay rate of $15 per hour, offering a great opportunity for individuals looking to gain experience in the food service industry or those passionate about customer care and food preparation.

As a Customer Service Representative / Pizza Maker, you will be responsible for handling customer inquiries and complaints with a smile, both over the phone and in person. You will need to have a memorized knowledge of our menu to assist in taking orders efficiently and accurately using our touch screen computer system. In addition to customer service duties, you will prepare all food products to ensure they meet our high-quality standards. Maintaining cleanliness within the store is also crucial, including tasks such as cleaning and sweeping the front of the shop. Orientation and on-the-job training are provided to ensure you are comfortable and confident in your role. Strong verbal communication skills and a clear, upbeat speaking voice are essential to succeed. This is an excellent opportunity for individuals who enjoy engaging with people, have a passion for food, and want to be part of a supportive team environment.

Job Requirements

High school diploma or equivalent
Previous experience in customer service or food preparation is preferred
Strong verbal communication skills
Ability to work in a fast-paced environment
Ability to handle customer complaints professionally
Must be punctual and reliable
Ability to stand for extended periods

Job Qualifications

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Clear and upbeat speaking voice when communicating with customers
Knowledge of touch screen computer systems is a plus
Previous experience in customer service or food preparation preferred
Positive attitude and willingness to learn

Job Duties

Deal directly with customers either by telephone, electronically or face to face
Have a memorized knowledge of our menu
Handle and resolve customer inquiries and complaints
Smile both over the phone and when face to face with all customers
Prepare all food products
Clean, sweep and help keep the front of the store clean