Jack in the Box logo

Customer Service or Cook J#3727 (S Hulen and SW Loop 820)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.50 - $18.00
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Work Schedule

Flexible
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Benefits

competitive hourly wage
flexible scheduling
Employee meal discounts
Opportunities for advancement
health insurance options
Paid Time Off
Team-oriented work environment

Job Description

The hiring establishment is an independently owned and operated franchise of Jack in the Box located at 4610 South Hulen Street, Fort Worth, TX 76132. This particular restaurant is not managed by Jack in the Box Inc. but rather by an independent franchisee who oversees all employment-related decisions such as hiring, firing, wages, supervision, and scheduling. The franchise prides itself on delivering high-quality fast food services to the local community with a focus on customer satisfaction, specific operational standards, and a positive work environment.

As a Team Member in this Jack in the Box franchise, you will play a key role in providing excellent customer service and ensuring that guests have a pleasant and efficient experience. Your primary responsibilities will include greeting customers warmly either in the dining area or through the drive-thru window, accurately processing orders using the cash register, and preparing and storing food and beverages following the company’s standards. You will also be entrusted with maintaining the cleanliness and appearance of the dining room and the exterior areas of the restaurant, contributing to a welcoming atmosphere.

The Team Member position offers the opportunity to work in a fast-paced, high-energy environment where being adaptable and detail-oriented is essential. Successful Team Members thrive on teamwork, communicating clearly with their colleagues and respecting every member of the team. This role is perfect for individuals who appreciate direct interaction with customers and enjoy a dynamic workplace where every day brings new experiences and opportunities to learn. Strong physical stamina is also important as this role may require lifting and carrying items weighing between 15 to 25 pounds.

Moreover, opportunities for growth and skill development are available, as the role encourages learning quickly and asking questions to improve service quality. Flexibility in work scheduling is necessary to meet the busy demands of the restaurant operations. Embracing a positive attitude and commitment to upholding the franchise’s standards in food safety, customer service, and team collaboration will be vital to your success. The employer offers a competitive hourly wage and benefits tailored to support their employees’ health and well-being.

Job Requirements

  • Must be at least 16 years old
  • able to work flexible schedule including evenings and weekends
  • able to stand for extended periods
  • able to lift and carry 15-25 lbs
  • basic math and reading skills
  • legal authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in customer service or food industry is a plus
  • good communication and interpersonal skills
  • ability to work in a fast-paced environment
  • ability to learn quickly and follow instructions
  • physical ability to lift and carry 15-25 lbs
  • willingness to work flexible hours

Job Duties

  • Provide excellent customer service to guests
  • greet customers in the restaurant and drive-thru window
  • operate the cash register
  • prepare and store food and beverages according to standards
  • maintain cleanliness of dining and exterior areas
  • ensure timeliness, quality and accuracy of orders
  • work cooperatively with team members

Job Criteria

Experience

No experience required


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