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Customer Service Management Trainee

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $29.00 - $34.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
401(k)
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance

Job Description

Uline is a reputable, family-owned company recognized as North America’s leading distributor of shipping, industrial, and packaging materials. With over 9,800 employees operating across 14 locations, Uline is renowned for its commitment to quality, efficiency, and exceptional customer service. Established more than 45 years ago, the company has built a solid foundation of success and continues to offer stable career opportunities for individuals seeking long-term growth and development. Uline is dedicated to maintaining a drug-free workplace and requires all new hires to complete a pre-employment hair follicle drug screening. Additionally, all roles are based on-site, reflecting the company’s commitment to... Show More

Job Requirements

  • Bachelor's degree
  • Strong track record of customer-focused service, teamwork and attention to detail
  • Prior leadership or management experience is a plus

Job Qualifications

  • Bachelor's degree
  • Strong track record of customer-focused service, teamwork and attention to detail
  • Prior leadership or management experience is a plus

Job Duties

  • Master all aspects of customer service management through a comprehensive hands-on training program
  • Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback
  • Review department procedures and standards to identify areas for improvement

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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