Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Paid training
Holiday pay
401(k)
vacation
family travel on the American Airlines network
Medical insurance
Dental Insurance
Job Description
Piedmont Airlines is a well-established regional airline known for its commitment to delivering industry-leading service to customers and airline partners. With a focus on safety, reliability, and customer satisfaction, Piedmont Airlines has built a solid reputation in the aviation industry. The company fosters a team-oriented work environment that values hard work, care for colleagues, and ample opportunities for professional growth and development. As part of the broader American Airlines network, Piedmont Airlines benefits from a strong infrastructure, extensive route system, and a culture that prioritizes employee well-being and customer experience.\n\nThe position of Customer Service Gate Agent at Piedmont Airlines is... Show More
Job Requirements
- Proof of high school or GED completion
- minimum 18 years of age
- valid driver’s license and clear driving record
- 10-year criminal history records check
- drug screening as required
- ability to lift seventy pounds
- ability to work all shifts including weekends, nights, and holidays
Job Qualifications
- Successful completion of training course
- ability to meet company goals and customer expectations in a high energy environment
- effective communication skills
- ability to organize, prioritize, and multitask
- previous airline experience preferred
- previous employment as a front-line customer service provider preferred
- basic knowledge of computer applications and programs preferred
Job Duties
- Assist passengers in boarding and disembarking flights
- monitor computerized passenger boarding
- assist customers with special needs including arranging for wheelchairs and unaccompanied minors
- change customer flight itinerary and seat assignments as required
- operate the Jetway
- work as a team to provide excellent customer service and meet corporate objectives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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