Customer Service Gate Agent (Part-Time)

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
Family travel
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a respected regional airline known for delivering outstanding service and reliability within the aviation sector. With a commitment to excellence, Piedmont Airlines operates as part of the American Airlines network, providing passengers with efficient and safe travel experiences. The company values teamwork, professionalism, and customer focus, which drive their efforts to maintain industry-leading standards and foster a positive work culture. Piedmont Airlines offers employees opportunities to grow professionally within a supportive and dynamic environment, reflecting the airline's dedication to both customer satisfaction and employee development.

Piedmont Airlines is currently seeking a motivated and dependable Customer... Show More

Job Requirements

  • Proof of high school or GED completion
  • Minimum 18 years of age
  • Valid driver’s license and clear driving record
  • Ability to lift 70 pounds
  • Successful completion of background check including 10-year criminal history records check
  • Successful completion of drug screening
  • Ability to work all shifts including weekends, nights, holidays, and irregular hours

Job Qualifications

  • Successful completion of Gate Agent training course
  • Ability to meet company goals and customer expectations in a high-energy environment
  • Effective communication skills
  • Ability to organize, prioritize, and multitask
  • Previous airline experience preferred
  • Previous employment as a front-line customer service provider preferred
  • Basic knowledge of computer applications and programs preferred

Job Duties

  • Assist passengers in boarding and disembarking flights
  • Monitor computerized passenger boarding
  • Assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • Change customer flight itinerary and seat assignments as required
  • Operate the Jetway
  • Work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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