Customer Service Gate Agent (Part-Time)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
Family travel on American Airlines network
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a well-established regional airline committed to delivering exceptional service to its customers and airline partners. With a rich history of connecting communities and providing reliable air travel, Piedmont Airlines is known for its dedication to safety, efficiency, and customer satisfaction. As a part of the larger American Airlines network, the company benefits from extensive industry expertise and resources, enabling it to maintain a high standard of excellence in all aspects of its operations. Piedmont Airlines fosters a work environment that values teamwork, professional growth, and a passion for aviation.

The position of Customer Service Gate... Show More

Job Requirements

  • minimum 18 years of age
  • proof of high school diploma or GED
  • successful completion of Gate Agent training course
  • ability to lift seventy pounds
  • ability to work all shifts including weekends, nights, holidays, and irregular shifts
  • valid driver’s license and clear driving record
  • 10-year criminal background check
  • drug screening

Job Qualifications

  • successful completion of training course
  • ability to meet company goals and customer expectations in a high energy environment
  • effective communication skills
  • ability to organize, prioritize, and multitask
  • previous airline experience preferred
  • previous employment as a front-line customer service provider preferred
  • basic knowledge of computer applications and programs preferred

Job Duties

  • assist passengers in boarding and disembarking flights
  • monitor computerized passenger boarding
  • assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • change customer flight itinerary and seat assignments as required
  • operate the jetway
  • work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

No experience required

Job Location

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