Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.54 - $1.00
Benefits
Travel perks
health benefits
wellness programs
401(k) program
Employee assistance program
Pet insurance
Discounts on hotels, cars, cruises
Job Description
American Airlines is a renowned global airline committed to connecting people and places with exceptional services and innovative solutions. As one of the largest airlines in the world, it offers a broad network of more than 6,800 daily flights to 365 destinations worldwide. The company places a strong emphasis on diversity and inclusion, fostering a workplace culture where its employees can grow, thrive, and contribute to an inclusive environment. American Airlines continuously invests in its team members' professional development and well-being, ensuring they have the resources and support to succeed.
We are seeking a dedicated Customer Service Coordinato... Show More
We are seeking a dedicated Customer Service Coordinato... Show More
Job Requirements
- High school diploma or GED
- Read, write, fluently speak and understand the English language
- Bilingual language skills required in some locations
- Applicable valid driver's license as required by local authorities
- Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
- Ability to work irregular and/or extended hours, including weekends and holidays
- Must report to work on a regular and timely basis
Job Qualifications
- High school diploma or GED
- Read, write, fluently speak and understand the English language
- Bilingual language skills required in some locations
- Applicable valid driver's license as required by local authorities
- Ability to work irregular and/or extended hours, including weekends and holidays
- Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
- Must report to work on a regular and timely basis
Job Duties
- Promotes and sells air travel to the traveling public or freight forwarders
- Provides assistance with passenger check-in and cargo acceptance
- Interprets government rules and requirements for domestic and international travel or cargo shipments
- Meets and dispatches aircraft within established times
- Provides assistance to distressed passengers and customers
- Protects company property and revenue
- Provides for safe travel
- Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks
- Uses organizational skills to perform multiple tasks within a limited time period
- Is self-motivated and requires minimal supervision
- Responds and assists during security and emergency situations
- Follows internal/external policies and procedures
- May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers
- Responsible for the overall performance within work area and may be required to lead and direct the work of other employees
- May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions
Job Location
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