Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
disability
Paid parental leave
paid family leave
adoption support
Paid Time Off
retirement savings plan
Life insurance
Financial Solutions
associate discount
Personal and Professional Development Opportunities
Job Description
Neiman Marcus Group is a renowned luxury retail company recognized as one of the largest multi-brand luxury retailers in the United States. The company boasts a portfolio of more than 3,000 of the world’s most prestigious brand partners, including the iconic Neiman Marcus and Bergdorf Goodman brands. Neiman Marcus Group is deeply committed to delivering exceptional products and intelligent services through innovative use of data and technology. With a rich legacy of innovation and a culture that values Belonging, Neiman Marcus Group continuously seeks to revolutionize luxury experiences for its customers, associates, brand partners, and communities alike. As a female-founded... Show More
Job Requirements
- Minimum 1 year of experience
- Experience in customer service or hospitality industries with proven ability to effectively promote products and services
- Familiar with and able to use retail and mobile technologies
- Ability to work flexible schedules including evenings, weekends, and holidays
Job Qualifications
- Minimum 1 year of experience
- Experience in customer service or hospitality industries with proven ability to effectively promote products and services
- Familiar with and able to use retail and mobile technologies
- Ability to work flexible schedules including evenings, weekends, and holidays
Job Duties
- Assist with returns, curbside pickup, buy online / pick up in store, change requests, cash pickup and other duties
- Swiftly manages escalated customer issues
- Partner with in-store leadership when required
- Regular appointment partnership with Client Advisors ensuring client engagement and providing forethought to customer expectations
- Promote all in-store activations, animation, events, InCircle benefits, and services, including alterations, the restaurant, spa treatments, valet, appropriate to client based on acquired information and client cues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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