Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
disability
Paid parental leave
paid family leave
adoption support
Paid Time Off
retirement savings plan
Life insurance
Financial Solutions
Associates core discount
Personal and Professional Development Opportunities
Job Description
Neiman Marcus Group is a premier multi-brand luxury retailer in the United States, known for curating an exclusive collection of over 3,000 of the world’s most desirable brand partners. Through its iconic brands Neiman Marcus and Bergdorf Goodman, the Group delivers exceptional products and innovative, personalized luxury experiences. With an integrated approach combining in-store, eCommerce, and remote selling platforms, Neiman Marcus Group is committed to revolutionizing luxury retail by investing in data and technology to better serve its discerning clientele. The organization is recognized for a culture that thrives on inclusion, belonging, and respect, proudly founded and led by women... Show More
Job Requirements
- minimum 1 year of experience
- experience in customer service or hospitality industries
- familiarity with retail and mobile technologies
- ability to work flexible schedule including evenings, weekends, and holidays
Job Qualifications
- minimum 1 year of experience
- experience in customer service or hospitality industries with proven ability to effectively promote products and services
- familiar with and able to use retail and mobile technologies
- ability to work a flexible schedule including evenings, weekends, and holidays
Job Duties
- assist with returns, curbside pickup, buy online / pick up in store, change requests, cash pickup and other duties
- swiftly manages escalated customer issues
- partner with in-store leadership when required
- regular appointment partnership with client advisors ensuring client engagement and providing forethought to customer expectations
- promote all in-store activations, animation, events, incircle benefits, and services including alterations, the restaurant, spa treatments, valet appropriate for client based on acquired information and client cues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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