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Customer Service Associate - Temporary

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
flexible scheduling
Employee assistance program

Job Description

Walgreens, a leading retail pharmacy chain in the United States, is renowned for its commitment to providing a unique and delightful customer experience. With thousands of stores nationwide, Walgreens offers healthcare and convenience in one place, consistently catering to customers' health and wellness needs alongside everyday essentials. As a dynamic and customer-centric organization, Walgreens emphasizes service excellence and innovation, ensuring every visit to their stores is both efficient and pleasant for customers.

This particular role is crafted to deliver exceptional customer service by engaging with customers, assisting them with product inquiries, and providing efficient checkout service. The position oper... Show More

Job Requirements

  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • willingness to work flexible schedule including evenings and weekends

Job Qualifications

  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • willingness to work flexible schedule including evenings and weekends
  • prefer six months of experience in retail environment
  • prefer prior work experience with Walgreens

Job Duties

  • Models and delivers a distinctive and delightful customer experience
  • registers sales on assigned cash register
  • provides courteous, fair, friendly, and efficient checkout service
  • engages customers by greeting and offering assistance with products and services
  • resolves customer issues and answers questions
  • shares customer service best practices with team members
  • provides fast and efficient service
  • recommends items for sale
  • processes voids, returns, rain checks, refunds, and exchanges
  • keeps counters and shelves clean and well merchandised
  • takes inventory and maintains records
  • checks in and prices merchandise
  • implements asset protection procedures
  • ensures compliance with laws regarding regulated products
  • constructs and maintains displays
  • assists with food item separation and stock rotation
  • operates store systems and equipment
  • provides customer service in the photo area
  • assumes web pick-up responsibilities
  • assists with store maintenance
  • complies with company policies
  • completes special assignments

Job Location

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