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Customer Service Associate - Cashier

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Training and Development
Team-oriented environment

Job Description

Kohl's is a leading department store retail chain widely recognized for offering a broad range of quality merchandise, including clothing, footwear, home goods, and accessories. With a strong presence throughout the United States, Kohl's is committed to providing exceptional shopping experiences through competitive pricing, diverse product selection, and outstanding customer service. The company prides itself on fostering an inclusive work environment where employees are valued and encouraged to grow personally and professionally. Known for its community involvement and dedication to sustainability, Kohl's has become a trusted brand for millions of customers nationwide.

The role of Customer Service Associate... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in cashiering or customer service is a plus
  • Strong communication skills
  • Ability to build rapport with customers
  • Proficient in handling transactions accurately and efficiently
  • Basic math skills
  • Ability to stand for extended periods
  • Ability to lift up to 25 pounds
  • Friendly and approachable attitude

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in cashiering or customer service is a plus
  • Strong communication skills and ability to build rapport with customers
  • Proficient in handling transactions accurately and efficiently
  • Basic math skills and keen attention to detail are essential
  • Must be able to stand for extended periods and lift up to 25 pounds
  • Must display a friendly and approachable attitude

Job Duties

  • Welcome customers with a friendly smile and provide top-notch service
  • Efficiently scan and process purchases, maintaining high accuracy
  • Manage cash, credit, and debit transactions with precision
  • Apply discounts, coupons, and promotions effectively
  • Assist customers with inquiries, returns, and exchanges enthusiastically
  • Carefully bag merchandise to ensure a positive customer experience
  • Keep the checkout area neat and organized at all times
  • Follow all store policies and procedures, especially safety protocols

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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