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Kohl's

Customer Service Associate - Cashier

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
training programs
flexible scheduling
Career advancement opportunities

Job Description

Kohl's is a leading retail department store chain known for its wide range of merchandise including clothing, home goods, and footwear. Established as a reliable destination for affordable quality products, Kohl's operates hundreds of stores across the United States providing exceptional shopping experiences for customers seeking style, value, and convenience. The company is committed to delivering excellent customer service, maintaining a welcoming environment, and supporting its employees to foster professional growth. Kohl's corporate culture emphasizes inclusivity, teamwork, and a passion for helping customers meet their needs in a friendly and efficient manner.

The role of a Customer Service Associ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous cashier or customer service experience preferred
  • Ability to communicate effectively with customers
  • Proficiency in transaction handling
  • Basic math competence
  • Physical ability to stand for long periods
  • Ability to lift up to 25 pounds
  • Friendly demeanor

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in cashiering or customer service is a plus
  • Strong communication skills and ability to build rapport with customers
  • Proficient in handling transactions accurately and efficiently
  • Basic math skills and keen attention to detail are essential
  • Must be able to stand for extended periods and lift up to 25 pounds
  • Must display a friendly and approachable attitude

Job Duties

  • Welcome customers with a friendly smile and provide top-notch service
  • Efficiently scan and process purchases, maintaining high accuracy
  • Manage cash, credit, and debit transactions with precision
  • Apply discounts, coupons, and promotions effectively
  • Assist customers with inquiries, returns, and exchanges enthusiastically
  • Carefully bag merchandise to ensure a positive customer experience
  • Keep the checkout area neat and organized at all times
  • Follow all store policies and procedures, especially safety protocols

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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