Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.45
Work Schedule
Standard Hours
Job Description
Sherwin-Williams is a world-renowned company specializing in the production and distribution of paints, coatings, and related products designed to enhance and protect the spaces people live and work in. Founded over a century ago, Sherwin-Williams has grown to become a leader in its industry with a strong focus on quality, innovation, and customer service. The company is dedicated to creating a positive impact on the environment and communities by offering products that improve the appearance and durability of buildings and vehicles while ensuring safety and sustainability in their processes. Sherwin-Williams operates numerous retail branches, automotive specialty stores, and distribution centers across the country, providing a comprehensive range of products and services to professional contractors, retail customers, and industrial clients.
The Customer Service Associate position at Sherwin-Williams Automotive Branch #9221 in Greensboro, NC, is a part-time role responsible for delivering products to customers using company-provided vans or pickup trucks. This role plays a critical part in ensuring the accuracy, safety, and timeliness of deliveries, which directly contribute to customer satisfaction and operational efficiency. The associate will manage the packing, labeling, wrapping, and loading of orders, making sure products reach the right customers in excellent condition. Additionally, the position includes assisting customers in person and over the phone, handling sales transactions, monitoring inventory, using specialized paint mixing and color retrieval equipment, and maintaining a safe and organized work environment.
This role requires excellent communication, attention to detail, and a commitment to following company procedures and quality standards. Sherwin-Williams values its employees and supports their growth through training and development opportunities. The company's culture is built on inclusion, respect, and a shared commitment to excellence. Working in this position means being part of a team that is dedicated to inspiring and improving the world by coloring and protecting what matters. The schedule for this part-time role aligns with branch hours, Monday through Friday from 8:00 AM to 5:00 PM, with flexibility depending on business needs.
Candidates for this position must be at least 18 years of age, have a valid driver's license, and be legally authorized to work in the United States without sponsorship. The ability to lift and carry up to 50 pounds frequently and occasionally up to 70 pounds is required. In return, Sherwin-Williams offers a rewarding work environment with opportunities to grow, comprehensive benefits, and a commitment to employee health and well-being. The company also follows a thorough application process, including online applications, digital interviews, and possible in-store interviews, ensuring a smooth and fair hiring experience for all applicants.
The Customer Service Associate position at Sherwin-Williams Automotive Branch #9221 in Greensboro, NC, is a part-time role responsible for delivering products to customers using company-provided vans or pickup trucks. This role plays a critical part in ensuring the accuracy, safety, and timeliness of deliveries, which directly contribute to customer satisfaction and operational efficiency. The associate will manage the packing, labeling, wrapping, and loading of orders, making sure products reach the right customers in excellent condition. Additionally, the position includes assisting customers in person and over the phone, handling sales transactions, monitoring inventory, using specialized paint mixing and color retrieval equipment, and maintaining a safe and organized work environment.
This role requires excellent communication, attention to detail, and a commitment to following company procedures and quality standards. Sherwin-Williams values its employees and supports their growth through training and development opportunities. The company's culture is built on inclusion, respect, and a shared commitment to excellence. Working in this position means being part of a team that is dedicated to inspiring and improving the world by coloring and protecting what matters. The schedule for this part-time role aligns with branch hours, Monday through Friday from 8:00 AM to 5:00 PM, with flexibility depending on business needs.
Candidates for this position must be at least 18 years of age, have a valid driver's license, and be legally authorized to work in the United States without sponsorship. The ability to lift and carry up to 50 pounds frequently and occasionally up to 70 pounds is required. In return, Sherwin-Williams offers a rewarding work environment with opportunities to grow, comprehensive benefits, and a commitment to employee health and well-being. The company also follows a thorough application process, including online applications, digital interviews, and possible in-store interviews, ensuring a smooth and fair hiring experience for all applicants.
Job Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted driver’s license
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, with or without reasonable accommodation
Job Qualifications
- High school diploma or GED
- One year of work experience using material handling equipment such as forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, conveyor belts
- One year of work experience in customer service, retail, or sales
- Ability to operate POS systems
- Strong communication skills
- Ability to work collaboratively in a team environment
- Basic knowledge of inventory control and safety standards
Job Duties
- Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
- Load and unload products from deliveries
- Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts
- Assist customers in person and over the phone
- Process sales transactions in the POS accurately and consistently with policies and procedures
- Communicate and cooperate with supervisors and coworkers
- Keep a clean and safe working environment and optimize space utilization
- Follow quality service standards and comply with procedures, rules, and regulations
- Ensure that the stockroom is organized
- Operate color retrieval and paint mixing machine equipment as needed
- Comply with inventory control procedures and assist with physical inventory process
- Complete monthly and quarterly safety training
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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