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Customer Service Associate - Automotive Finishes

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $15.45
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Work Schedule

Standard Hours

Job Description

Sherwin-Williams is a world-renowned company specializing in the production and distribution of paints, coatings, and related products designed to enhance and protect the spaces people live and work in. Founded over a century ago, Sherwin-Williams has grown to become a leader in its industry with a strong focus on quality, innovation, and customer service. The company is dedicated to creating a positive impact on the environment and communities by offering products that improve the appearance and durability of buildings and vehicles while ensuring safety and sustainability in their processes. Sherwin-Williams operates numerous retail branches, automotive specialty stores, and distribution centers... Show More

Job Requirements

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted driver’s license
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, with or without reasonable accommodation

Job Qualifications

  • High school diploma or GED
  • One year of work experience using material handling equipment such as forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacuum-hoists, drum dollies, conveyor belts
  • One year of work experience in customer service, retail, or sales
  • Ability to operate POS systems
  • Strong communication skills
  • Ability to work collaboratively in a team environment
  • Basic knowledge of inventory control and safety standards

Job Duties

  • Prepare orders for delivery or pickup according to schedule in a safe and timely manner (load, pack, wrap, label, ship)
  • Load and unload products from deliveries
  • Operate and maintain warehouse vehicles and equipment, including but not limited to forklifts, hand trucks/pallet jacks, carts
  • Assist customers in person and over the phone
  • Process sales transactions in the POS accurately and consistently with policies and procedures
  • Communicate and cooperate with supervisors and coworkers
  • Keep a clean and safe working environment and optimize space utilization
  • Follow quality service standards and comply with procedures, rules, and regulations
  • Ensure that the stockroom is organized
  • Operate color retrieval and paint mixing machine equipment as needed
  • Comply with inventory control procedures and assist with physical inventory process
  • Complete monthly and quarterly safety training

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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