Customer Service Associate

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
Dental Insurance
Health Insurance
Referral program
Paid training
401(k) matching
Paid Time Off
Opportunities for advancement
Vision Insurance

Job Description

Bubble Down Car Wash is a growing car wash company based in Clearwater, Florida, dedicated to providing exceptional car cleaning services combined with outstanding customer experiences. Known for its fast-paced, energetic, and customer-oriented environment, Bubble Down Car Wash operates multiple locations and continues to expand, offering exciting opportunities for team members who are passionate, motivated, and eager to grow their careers in a dynamic setting. The company values team spirit, positivity, and a hands-on approach, creating a workplace where employees can thrive and develop skills beyond typical customer service roles.

Bubble Down Car Wash is currently hiring Customer Service Associates for both full-time and part-time positions, paying a starting wage of $15 per hour with additional commission opportunities to reward high performers. This role uniquely blends customer engagement at the pay station with operational and maintenance responsibilities throughout the site, offering a well-rounded experience for individuals who enjoy being active and working in an outdoor setting. Candidates should expect to work weekends, holidays, and evenings as part of their schedule.

As a Customer Service Associate, you will be the face of Bubble Down Car Wash, providing a welcoming first impression to arriving customers while leveraging product knowledge to suggest appropriate wash packages and memberships. Your role is vital in driving sales and maintaining a clean, organized, and functional site. Training is provided, including comprehensive sessions on customer engagement, product knowledge, and recommendation techniques to ensure your success in boosting customer satisfaction and membership sales.

Beyond customer interaction, duties include routine operational tasks such as pressure washing, cleaning equipment, folding towels, and light maintenance duties. This role is active and physical, requiring the ability to stand, walk, bend, and occasionally lift up to 50 pounds. The position offers an enriching opportunity to gain operational skills and advance within the company as Bubble Down Car Wash continues to expand its footprint.

Working at Bubble Down Car Wash comes with numerous benefits, especially for full-time employees, including medical, dental, and vision insurance, paid time off, and a 401(k) plan with a company match. The company fosters a culture of internal promotion, regularly advancing team members who demonstrate leadership potential, reliability, and strong performance. With flexible scheduling, overtime opportunities, and employee referral programs, Bubble Down Car Wash supports a balanced work-life experience and rewards dedication and skill development.

Overall, a career with Bubble Down Car Wash is ideal for energetic, outgoing individuals who enjoy working with others, staying active, and contributing to a team environment that values growth, recognition, and continuous learning. Whether you are seeking a part-time role or a full-time career with advancement potential, Bubble Down Car Wash offers a supportive workplace with meaningful incentive programs, comprehensive training, and a commitment to employee success and satisfaction.

Job Requirements

  • Must be at least 18 years old
  • Energetic, outgoing personality with strong communication skills
  • Comfort engaging customers and making recommendations with training provided
  • Willingness to work outdoors in heat, sun, rain, and changing weather conditions
  • Ability to remain professional and positive in physically demanding environments
  • Comfortable standing, walking, bending, and lifting up to 50lbs during a shift
  • Ability to work in a fast-paced, team-oriented environment
  • Basic comfort with technology such as POS systems and tablets

Job Qualifications

  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Previous customer service experience is a plus but not required
  • Ability to stay active and perform physical tasks during shifts
  • Basic comfort with technology such as POS systems and tablets
  • Positive attitude and willingness to learn
  • Team-oriented mindset
  • Reliable and punctual

Job Duties

  • Greet customers and provide a welcoming first impression
  • Engage customers at the pay-station and recommend wash packages or memberships based on their needs
  • Contribute to individual and team performance goals tied to commission opportunities
  • Stay informed on promotions, wash options, and membership benefits
  • Maintain site cleanliness, organization, and appearance
  • Perform routine site tasks such as pressure washing, cleaning equipment, folding towels, and general upkeep
  • Assist with light maintenance and report equipment issues
  • Work collaboratively with the team to keep operations running smoothly

Job Criteria

Experience

No experience required


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