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Winn-Dixie Retail Stores logo

Customer Service Associate

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Training and Development

Job Description

The hiring establishment is a well-known retail grocery store dedicated to delivering exceptional customer service and a seamless shopping experience. As part of a large network of retail stores, it focuses on combining quality products with excellent service to create a welcoming and reliable environment for its customers. The company emphasizes safety, integrity, and professionalism in its approach, ensuring both customers and employees benefit from a positive and supportive atmosphere. The organization operates with a strong commitment to adhering to regulatory standards such as food safety practices outlined by the United States Department of Agriculture and other relevant agencies. It... Show More

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or equivalent
  • Customer service skills
  • Effective communication skills
  • Ability to handle stressful situations
  • Basic computer skills
  • Compliance with all company policies
  • High standard of integrity and reliability
  • Authorization to work in the United States or ability to obtain it
  • Successful completion of pre-employment drug testing and background check

Job Qualifications

  • High school diploma or GED
  • Customer service skills
  • Effective communication skills
  • Ability to handle stressful situations
  • Basic computer skills
  • Compliance with company policies
  • High integrity and reliability
  • Authorization to work in the United States
  • Successful completion of pre-employment drug testing and background check

Job Duties

  • Create an environment that makes customers feel welcome and appreciated
  • Address and resolve customer issues or complaints promptly and professionally
  • Manage checkout lanes and assist in training new cashiers
  • Use POS systems to handle various payment types accurately
  • Coordinate daily cash functions and perform register maintenance
  • Ensure compliance with safety, food handling, and sanitation standards
  • Report safety risks, illegal activity, and maintain product recall procedures

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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