Customer Service Associate

Portsmouth, VA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $19.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

mental health benefits

Employee Stock Ownership Plan (ESOP)

401(k) with matching contributions

education assistance program

Paid parental leave

store discounts

Paid Time Off

flexible schedules

wellness programs

Job Description

Wawa, Inc. is a renowned convenience store and gas station chain known for its strong commitment to customer satisfaction and community involvement. Founded in 1964, Wawa has grown into a beloved brand with locations across several states, providing customers with quality food, beverages, and fuel services in a welcoming environment. The company is deeply rooted in values such as putting people first, integrity, and creating positive experiences for both customers and employees. Wawa is more than just a convenience store; it is a community hub where kindness and service excellence are top priorities.

As a Customer Service Associate (... Show More

Job Requirements

must be 16 years or older
reliable transportation
great communication and customer service skills
ability to work in a fast-paced environment and multitask
willingness to work flexible shifts including overnight hours if necessary
ability to follow company policies and procedures

Job Qualifications

great communication and customer service skills
ability to thrive in a fast-paced environment and multitask effectively
must be 16 years or older with reliable transportation
enjoys working in a team environment

Job Duties

greet and engage with customers to ensure their needs are met both quickly and courteously
prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas while keeping the coffee station clean and organized
operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification for age-restricted products
ensure stores are well-stocked and shelves remain fresh, full, and inviting
help keep stores clean and safe by following all established policies, procedures, and guidelines
complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more

Job Location

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