Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Benefits
competitive compensation
opportunities for growth
ongoing training and development
Supportive and collaborative team environment
Employee discounts on services and products
Culture that values work-life balance and personal well-being
Commitment to charitable initiatives
Job Description
Scissors & Scotch is a unique establishment that blends the traditional art of barbering and modern spa services with a high-end bar atmosphere, creating an unparalleled experience for clients. As a rapidly growing company new to the Charlotte area, Scissors & Scotch offers more than just haircuts and grooming; it provides a welcoming space where craftsmanship meets camaraderie. This blend creates an environment where every client feels valued, cherished, and enjoys a one-of-a-kind service experience. The company culture at Scissors & Scotch centers on collaboration, creativity, and excellence in customer service. They prioritize building solid relationships with both customers and... Show More
Job Requirements
- ABC Servers Permit required to serve liquor
- Ability to obtain permit if not currently held
- Must be at least 18 years old
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication skills
- Ability to multitask effectively
- Reliable and punctual
- Friendly and approachable personality
- Ability to work in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to multitask and manage appointments efficiently
- Knowledge of craft cocktails and bartending techniques is a plus
- Strong organizational skills and attention to detail
- Ability to handle sensitive information with discretion
- Positive attitude and team-oriented mindset
Job Duties
- Greet clients and make them feel comfortable
- Prepare and serve craft drinks and non-alcoholic beverages
- Create, edit, reschedule, and cancel appointments for barbers and stylists
- Maintain an efficient schedule to maximize daily operations
- Notify grooming staff when clients arrive
- Check out clients after appointments
- Communicate potential client issues to grooming staff and alert leadership if necessary
- Monitor appointment timeliness and make scheduling adjustments
- Run the bar during non-peak times when bartender is not scheduled
- Create new client profiles and maintain detailed notes
- Answer phone calls and emails
- Assist with membership questions and set-up
- Handle client issues professionally and courteously
- Check out product purchases
- Maintain a clean and tidy work environment
Job Location
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