Customer Service & Bartender

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $15.00
diamond

Benefits

competitive compensation
opportunities for growth
ongoing training and development
Supportive and collaborative team environment
Employee discounts on services and products
Culture that values work-life balance and personal well-being
Commitment to charitable initiatives

Job Description

Scissors & Scotch is a unique establishment that blends the traditional art of barbering and modern spa services with a high-end bar atmosphere, creating an unparalleled experience for clients. As a rapidly growing company new to the Charlotte area, Scissors & Scotch offers more than just haircuts and grooming; it provides a welcoming space where craftsmanship meets camaraderie. This blend creates an environment where every client feels valued, cherished, and enjoys a one-of-a-kind service experience. The company culture at Scissors & Scotch centers on collaboration, creativity, and excellence in customer service. They prioritize building solid relationships with both customers and... Show More

Job Requirements

  • ABC Servers Permit required to serve liquor
  • Ability to obtain permit if not currently held
  • Must be at least 18 years old
  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Strong communication skills
  • Ability to multitask effectively
  • Reliable and punctual
  • Friendly and approachable personality
  • Ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage appointments efficiently
  • Knowledge of craft cocktails and bartending techniques is a plus
  • Strong organizational skills and attention to detail
  • Ability to handle sensitive information with discretion
  • Positive attitude and team-oriented mindset

Job Duties

  • Greet clients and make them feel comfortable
  • Prepare and serve craft drinks and non-alcoholic beverages
  • Create, edit, reschedule, and cancel appointments for barbers and stylists
  • Maintain an efficient schedule to maximize daily operations
  • Notify grooming staff when clients arrive
  • Check out clients after appointments
  • Communicate potential client issues to grooming staff and alert leadership if necessary
  • Monitor appointment timeliness and make scheduling adjustments
  • Run the bar during non-peak times when bartender is not scheduled
  • Create new client profiles and maintain detailed notes
  • Answer phone calls and emails
  • Assist with membership questions and set-up
  • Handle client issues professionally and courteously
  • Check out product purchases
  • Maintain a clean and tidy work environment

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.