Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,573.57 - $47,140.05
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
short-term disability
long-term disability
paid life insurance
401(k) retirement plan
Employee stock purchase plan
Learning and Development Programs
vehicle purchase discounts
wellness programs
Job Description
Driveway is a pioneering company in the automotive retail industry that combines advanced technology with a personalized human touch to revolutionize the car buying and selling experience. As the digital retail arm of Lithia and Driveway (LAD), Driveway offers customers a seamless and convenient way to purchase new and pre-owned vehicles entirely online, eliminating traditional hassles such as haggling and dealership visits. With a strong backing of nearly 300 dealerships across the United States, Driveway provides a reliable, transparent, and enjoyable car ownership journey that customers can experience right from the comfort of their couches. The company is focused on... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Strong computer literacy
- Ability to multi-task and manage time effectively
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Strong problem-solving skills
- Reliable and punctual
- Must be 18 years or older
- Must pass pre-employment drug screening
- Authorization to work legally in the United States
Job Qualifications
- High school graduate or equivalent
- Strong attention to detail
- Excellent communication skills
- Time management
- Sense of urgency
- Active listening skills
- Critical thinking
- 18 years or older
- Commitment to a drug-free workplace
Job Duties
- Answer questions and help move the digital transaction process forward
- Communicate effectively with customers through chat, phone, and email
- Serve as the single point of contact for the customer throughout the transaction
- Present financing terms to customers
- Present protection products such as extended warranties
- Collect down payment, driver’s license, proof of insurance, and proof of income
- Communicate paperwork and logistic timelines
- Maintain activity logs
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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