Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Health Insurance
Life insurance
Vision Insurance
Paid Time Off
growth potential
Job Description
PrimeFlight Aviation Services, Inc. is a globally recognized leader in providing commercial aviation support services. With over 200 locations worldwide, PrimeFlight is committed to delivering exceptional service and maintaining safety standards that meet the highest industry benchmarks. The company fosters a positive work environment where respect and teamwork are core values, encouraging growth and career progression for all employees. PrimeFlight is dedicated to being a leading provider within the aviation industry, focusing on excellence, customer satisfaction, and operational efficiency. Their expansive presence allows employees opportunities for professional development and the possibility of relocating to different global locations if desired.
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Job Requirements
- Must be at least 18 years old
- Eligible to work legally in the United States
- Hold a valid state-issued driver’s license with a clean driving record
- At least one year of customer service experience
- Proficient in English reading, writing, speaking, and comprehension
- Skilled in operating electronic devices like tablets and computers
- Strong communication skills both in person and electronically
- Successfully pass background check and drug screening
- Eligible to obtain applicable credentials and security clearances
- Flexibility to work various shifts including nights, weekends, and holidays in a 24/7 environment
- Physical ability to lift up to 70 pounds
- Capable of prolonged standing and walking
- Able to push, pull, reach, grasp, bend, stretch, squat, and kneel
- Comfortable with exposure to moderate to high noise levels
- Able to respond to audible alarms and spoken instructions
- Possess specific vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Job Qualifications
- 18 years of age or older
- Eligible to work in the United States
- Must have a valid state-issued driver’s license with an acceptable driving record
- One year of customer service experience
- Ability to read, write, speak, and understand the English language, including documents
- Ability to use electronic devices such as iPads, tablets, computers, and mobile devices
- Effectively communicate both in-person and through electronic means
- Pass a background check and drug screen
- Eligibility to acquire needed credentials and clearances such as FAA, TSA, Port Authority, U.S. Customs and U.S. Postal as applicable
- Ability to work any day or shift, including holidays, within a 24/7 operation
Job Duties
- Greet and assist passengers at the airport with check-in, boarding, and general inquiries
- Provide accurate information on flight schedules, gate assignments, and airport services
- Handle passenger check-in and baggage processing efficiently and courteously
- Assist passengers with self-service kiosks and online check-in procedures
- Effectively resolve customer issues and complaints in a professional and timely manner
- Make announcements and keep passengers informed about flight changes and boarding times
- Handle the boarding process, including verifying travel documents and issuing boarding passes
- Coordinate with ground staff and crew to ensure a smooth passenger experience
- Process ticket sales, upgrades, and re-bookings as needed
- Exceed customer service and safety standards set by PrimeFlight
- Perform any additional duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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