Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Diversity and inclusion initiatives
reasonable accommodations
Job Description
Marion County Public Health Department, part of the larger Health and Hospital Corporation, is dedicated to promoting public health through service excellence and community engagement. As an organization that values diversity and inclusivity, it actively encourages applications from individuals of diverse backgrounds and provides reasonable accommodations for qualified individuals with disabilities. Situated within a general office setting in a health department facility, the department serves Marion County with a broad range of public health services and strives to maintain the highest standards in health care and administrative operations. The organization also supports career advancement opportunities, emphasizing professional development within the... Show More
Job Requirements
- High school diploma or GED
- 3-5 years of relevant customer service or data-entry experience
- knowledge of Indiana vital-records law and HIPAA
- ability to maintain high accuracy and attention to detail
- strong communication and customer service skills
- ability to work in a fast-paced, deadline-driven environment
- capability to stand and sit for prolonged periods
- ability to lift up to 15 lbs
- willingness to work scheduled evenings and Saturdays
- experience with data entry systems preferred
Job Qualifications
- High school diploma or GED
- preferred associate degree
- 3-5 years of customer service or data-entry work, vital records preferred
- preferred Vital Records Professional certification
- customer service excellence and tact with diverse populations
- data accuracy and speed in high-volume, deadline-driven setting
- working knowledge of Indiana vital-records law, HIPAA, and confidentiality
- ability to multitask between counter duties and detailed data work
- team orientation
- availability to cover evening shifts and a designated Saturday shift
Job Duties
- Greet and queue customers, confirm legal eligibility, request and record IDs
- locate, verify, and issue certified or non-certified copies of birth, death, fetal, and paternity-affidavit records
- perform genealogy searches and schedule correction appointments
- index 20 legacy images per day into OnBase/Netsmart and add relevant keywords
- enter new birth data and process amendments maintaining 1 percent error rate
- conduct weekly self-audits and flag discrepancies to supervisor
- enforce HIPAA, state vital-records statutes, and confidentiality rules
- secure workstation, cash drawer, and certificate stock
- account for voided documents
- verify records for military personnel and law enforcement officers by legal guidelines
- cover peer stations, relieve for breaks, and train new hires as needed
- participate in public health emergency preparedness exercises and response
- participate in minimum of two H.O.P.E. events annually
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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