Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
The hiring company operates within the aviation services industry, providing essential support services at various airport stations. This company specializes in ensuring that passengers receive comprehensive assistance through wheelchair, security, and porter services, thereby enhancing the overall airport experience. Known for its commitment to exceptional customer care and effective communication, the company plays a pivotal role in maintaining safety and security at the airport, safeguarding both property and people. Recognized for its adherence to strict security protocols, the organization emphasizes compliance with regulations and fosters a professional service environment where employees are trained to handle diverse situations with professionalism and... Show More
Job Requirements
- High school diploma or GED
- One or more years of relevant experience preferred
- Ability to communicate effectively in English and/or Spanish
- Must complete background investigation and pass pre-employment drug and alcohol testing
- Must be eligible for CBP seal and pass criminal background check
- Ability to stand and walk for an entire shift
- Ability to bend, twist, push, and pull as needed
- Ability to occasionally lift and move up to 70 pounds
- Must maintain professional demeanor and customer service focus
- Ability to follow detailed operating and security procedures
Job Qualifications
- High school diploma or GED
- Exceptional customer service and communication skills both verbal and written
- Ability to read, write, and speak English and/or Spanish
- Effective interpersonal skills and professional conduct
- Ability to understand and comply with airport procedures and instructions
- Ability to work well under pressure in high volume public settings
- Eligible to pass criminal background check and obtain airport ID
- Ability to use initiative and independent judgment within guidelines
Job Duties
- Communicate with supervisor on duty at all times
- Review daily manning and assignments
- Provide wheelchair services ensuring all security procedures are met
- Escort passengers from assigned doors through customs and baggage claim to curb
- Return wheelchair to initial position and report completion
- Provide security at checkpoints by verifying boarding passes, passenger baggage, and employee IDs
- Monitor security at bag rooms ensuring valid stickers and proper bag handling
- Stand guard at assigned gates securing jet bridges and airplane doors
- Monitor cleaner counts and document flight arrival and pushback times
- Oversee security at the ramp including baggage loading and perimeter control
- Assist at airline counters with baggage weighing, tagging, and loading
- Report irregularities to prevent losses and damage
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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