Company Logo or Photo

Customer Service Agent

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $16.00
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Flexible work schedules
Career development opportunities
Employee Discounts
Retirement plan options

Job Description

This job opportunity is with a well-established airport services provider committed to ensuring a secure, comfortable, and customer-friendly environment within the airport setting. As a vital entity responsible for transportation support and safety, the company specializes in offering a variety of airport services including wheelchair assistance, security enforcement, and porter support. With a strong emphasis on exceptional customer service and adherence to safety protocols, the company plays an essential role in facilitating smooth airport operations and enhancing the travel experience for passengers. Employment with this company can be full-time or part-time, offering flexible work hours across all days of the... Show More

Job Requirements

  • High school diploma or GED
  • Exceptional customer service and communication skills
  • Successful completion of background investigation and drug/alcohol testing
  • Ability to read, write and speak English and/or Spanish
  • Effective interpersonal skills with ability to work with all levels of personnel and the public
  • Ability to understand and follow airport procedures and instructions
  • Ability to work under pressure and manage stress
  • Must be eligible for CBP seal and pass criminal background check
  • Physical ability to stand, walk, bend, twist, push, pull, and occasionally lift up to 70 pounds

Job Qualifications

  • High school diploma or GED
  • Exceptional customer service and communication skills
  • Ability to read, write, and speak English and/or Spanish
  • Effective interpersonal skills and professional conduct
  • Ability to understand and follow airport operating procedures
  • Ability to handle high-pressure situations
  • Eligibility for airport security clearance after background check

Job Duties

  • Communicate with supervisor on duty at all times
  • Provide wheelchair services ensuring security procedures are followed
  • Monitor passenger boarding passes and baggage at checkpoints
  • Ensure security at bag rooms and gates
  • Oversee security on the airplane ramp and count bags
  • Assist with baggage handling behind airline counters
  • Report irregularities to prevent losses and damage

Job Location

Loading...