Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Employee Discount Program
Paid Time Off
Health Insurance
Dental Insurance
401k
Pension Plan
Life insurance
Job Description
Linde Advanced Material Technologies Inc., formerly known as Praxair Surface Technologies, is a pioneering company that specializes in advanced materials and surface coatings. Situated in Indianapolis, Indiana, this organization is committed to revolutionizing multiple industries through cutting-edge technologies and innovative products. Their extensive portfolio includes metal powders, sputtering targets, and surface coatings that significantly enhance the performance of products in sectors such as aerospace, energy, semiconductor, automotive, and industrial applications. Linde’s reputation is built on a strong foundation of scientific innovation and a commitment to excellence, making it a leader in the advanced materials market worldwide.
As an employer, L... Show More
As an employer, L... Show More
Job Requirements
- high school diploma or equivalent
- minimum 3 years of experience in customer service or related administrative role
- proficiency in Microsoft 365 applications
- ability to work first shift (8:00am - 4:30pm), Monday through Friday
- strong communication skills
- attention to detail
- experience with ERP systems such as Oracle is preferred
- ability to handle multiple tasks and prioritize effectively
- U.S. citizenship or permanent resident status due to export control regulations
Job Qualifications
- high School diploma with 3+ years of customer services related experience, although associates degree preferred
- minimum 2 years of experience working in Microsoft 365 programs with moderate to advanced proficiency
- strong proficiency in math, writing, spelling and vocabulary
- great organizational skills with the ability to prioritize and multi-task effectively in a fast-paced environment
Job Duties
- assist customer service representatives to help facilitate a sound customer service experience
- assist with paperwork filing, mailings, pulling paperwork to assist with audits
- use ERP systems (Oracle) or other business software systems to assist customer service reps and upload electronic record keeping
- finalize paperwork post order completion to ensure compliance with export or dangerous goods shipping procedures including AES filings and following up with freight forwarders
- track shipments to confirm proof of delivery
- identify quality issues or other customer problems and inform responsible department
- generate reports and use spreadsheets to support the customer service team
- provide information to management and sales team
- support Product Flow Manager with Kanban system administration
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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