Customer Relations Associate

Servco Toyota Honolulu is part of Servco Pacific Inc, a well-established and respected automotive company serving the Hawaiian Islands for over 100 years. As a leader in the automotive industry in Hawaii, Servco Toyota Honolulu is committed to providing exceptional customer service and superior mobility solutions to its community. The company employs more than 2,000 dedicated professionals who operate under the core values of Respect, Service, Teamwork, and Innovation. These values shape the company culture and ensure a supportive and collaborative work environment for all team members. Servco Toyota Honolulu prides itself on being an equal opportunity employer and maintains a drug-free workplace, demonstrating its commitment to fostering a safe and inclusive setting for every employee.

The Customer Relations Associate plays a pivotal role in enhancing the customer experience by being the initial point of contact for all walk-in customers at Servco Toyota Honolulu. This role is crucial in creating a welcoming and comfortable atmosphere for visitors, ensuring that they feel valued and attended to upon entering the dealership. The associate is responsible for greeting and assisting customers in a professional and friendly manner, managing the dealership calendar, generating floor activity reports, and providing excellent customer service that may include directing customers, obtaining contact information, and documenting vehicle mileage. Additionally, the Customer Relations Associate ensures timely and accurate recording of customer and floor traffic information, answers incoming calls, and supports the maintenance of the showroom and work area to uphold a professional appearance.

This full-time position operates Monday through Friday from 9:00 am to 5:30 pm, offering a competitive pay range of $15.10 to $18.80 per hour. The ideal candidate is someone who is dedicated to service excellence, possesses strong communication skills, and is proficient in Microsoft Excel and typing. This role is perfect for individuals who thrive in customer-facing environments and value teamwork and professionalism. Working at Servco Toyota Honolulu means joining a team that not only focuses on business success but also on creating meaningful moments that matter to its customers and employees alike. If you are passionate about delivering outstanding service and want to be part of a reputable company committed to innovation and community, this position offers a valuable career opportunity.