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Servco Pacific Inc. logo

Customer Relations Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.10 - $18.80
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Work Schedule

Standard Hours
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Benefits

competitive pay
Career development opportunities
Supportive team environment
Health Insurance
Paid Time Off
Employee Discounts
Equal opportunity employer

Job Description

Servco Toyota Honolulu is part of Servco Pacific Inc, a well-established and respected automotive company serving the Hawaiian Islands for over 100 years. As a leader in the automotive industry in Hawaii, Servco Toyota Honolulu is committed to providing exceptional customer service and superior mobility solutions to its community. The company employs more than 2,000 dedicated professionals who operate under the core values of Respect, Service, Teamwork, and Innovation. These values shape the company culture and ensure a supportive and collaborative work environment for all team members. Servco Toyota Honolulu prides itself on being an equal opportunity employer and maintains... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum 6 months of customer service, receptionist and or clerical experience
  • Must be able to type 35 wpm
  • Proficient in Microsoft Excel
  • Dedication to customer service excellence
  • Excellent written and verbal communication skills
  • Maintain a professional appearance
  • Work schedule Monday - Friday, 9:00 am - 5:30 pm

Job Qualifications

  • High school graduate or equivalent
  • Minimum 6 months of customer service, receptionist and or clerical experience
  • Proficient in Microsoft Excel
  • Excellent written and verbal communication skills
  • Dedication to customer service excellence
  • Maintain a professional appearance

Job Duties

  • Greet and assist customers in a professional and friendly manner upon entrance into the dealership
  • Review dealership calendar daily to be aware of scheduled appointments and deliveries
  • Generate floor activity reports
  • Provide customer service including greeting and directing customers, obtaining contact information, and documenting vehicle mileage
  • Ensure timely and accurate recording of customer and floor traffic information into daily log
  • Answer incoming phone calls and direct calls or relay messages to appropriate parties
  • Maintain professional appearance of showroom and work area

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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