Job Overview
Employment Type
Part-time
Compensation
Type:
Salary
Rate:
Range $39,300.00 - $67,200.00
Benefits
Health insurance (medical, dental, vision)
Paid Time Off
Tuition Assistance
generous employee discounts
Comprehensive onboarding and training
Opportunities for career development
Inclusive and supportive work environment
Job Description
Michaels is North America's leading arts and crafts retailer, dedicated to fueling the joy of creativity for millions of customers. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, in addition to an extensive online presence via Michaels.com and Michaels.ca. The company is also the owner of Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a platform for handmade goods. As a prominent retail chain in the creative market space, Michaels is committed to delivering exceptional customer experiences, innovative crafting solutions, and personalized service to... Show More
Job Requirements
- high school diploma or equivalent
- prior retail experience preferred
- ability to stand for long periods
- physical ability to lift heavy boxes and access high shelves by ladder
- effective communication skills
- ability to work cooperatively in a team environment
- willingness to work varying shifts including nights, weekends, and early mornings
- compliance with federal, state, and local job requirements
Job Qualifications
- retail management experience preferred
- ability to lead a team effectively
- strong customer service and communication skills
- experience with inventory management and cash handling
- leadership skills including coaching and performance management
- knowledge of store operations and standards
- capability to work flexible hours including nights, weekends, and holidays
Job Duties
- assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- ensure all front end policies and procedures are followed
- achieve your KPIs and manage your team to achieve their role KPIs
- plan and lead the execution of class and in-store events in accordance with Company programs
- lead the omnichannel processes
- manage and execute shrink and safety programs
- assist with cash reconciliation and bank deposits
- assist with inventory processes including Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities
- assist with the onboarding of new Team Members
- train, observe, and coach the customer experience team to achieve results
- participate in the performance management process
- support Talent Development of your team
- utilize the leadership competencies for continued self-development
- serve as Manager on Duty (MOD)
- interact respectfully with others and promote the organization’s vision and values
- acknowledge customers, help locate products and provide solutions
- participate in truck unloading and stocking processes to ensure truck standards are met within budget
- cross train in Custom Framing selling and production
- lead the delivery of high-quality custom framing solutions in select stores
- perform other duties as assigned
Job Location
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