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Customer Experience Host - MAIN EXCHANGE

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $21.46
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan

Job Description

The Exchange is a reputable retail establishment dedicated to serving customers with high-quality products and exceptional service, primarily within Department of Defense (DoD) facilities. Known for its commitment to employee development and customer satisfaction, the Exchange offers a supportive and dynamic work environment where associates are valued as the cornerstone of its success. The organization provides a variety of comprehensive benefits including flexible scheduling, medical, dental, life, and disability insurance, paid time off, shift differential and holiday pay, as well as retirement plans like a traditional pension and 401K for qualifying employees. Additionally, employees enjoy access to the base and... Show More

Job Requirements

  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions

Job Qualifications

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Excellent communication skills
  • Basic computer skills
  • Cash handling experience preferred
  • Retail experience preferred

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
  • Assist with multiple self-checkout registers to drive outstanding customer experience
  • Support regular checkout stations as needed
  • Engage customers proactively and provide exceptional service

Job Location

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