Customer Experience Host

Fayetteville, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $15.00 - $19.57

Work Schedule

Flexible

Benefits

flexible scheduling

Training

career advancement

Comprehensive benefits package

Supportive team environment

Employee Discounts

Community giving programs

Job Description

The Army & Air Force Exchange Service, commonly known as the Exchange, is a premier retail organization dedicated to serving the military community across the globe. Operating on U.S. Army and Air Force installations worldwide, the Exchange is an $8 billion enterprise and ranks among the top retailers in the industry. With a broad presence that includes department stores, convenience stores, restaurants, movie theaters, and an extensive internet shopping platform, the Exchange is committed to providing soldiers, airmen, their families, and military personnel stationed overseas with access to high-quality U.S. goods and services regardless of their location. This includes stores... Show More

Job Requirements

Completion of high school or the equivalent
Able to learn and adapt to current technology needs
Able to think quickly on the spot to answer customer questions
Able to lift 40 pounds
Willing to cross-train and work in other areas of the store as needed
Must possess a welcoming and helpful attitude toward customers and other team members
Excellent communication skills
Basic computer skills

Job Qualifications

Able to learn and adapt to current technology needs
Able to think quickly on the spot to answer customer questions
Willing to cross-train and work in other areas of the store as needed
Must possess a welcoming and helpful attitude toward customers and team members
Cash handling experience preferred
Excellent communication skills
Basic computer skills
Retail experience preferred
Completion of high school or the equivalent
Demonstrated willingness and potential for additional responsibility

Job Duties

Greet every customer with eye contact and smile in your authentic way
Acknowledge every waiting customer as soon as they arrive to your lane to let them know you will be right with them
Complete transactions accurately and efficiently while engaging customers in appropriate conversation
Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
Provide high level of customer satisfaction through excellent service
Assist with and/or operate a cash register, self-checkout cash register, or other sales related equipment
Actively communicate/promote branded credit card, exchange protection plan and other corporate programs to customers to drive sales growth
Report complaints, shrink issues, and problems with products, services, and work areas
Assure compliance with fire, safety, sanitation and security regulations
Practice loss prevention procedures and alert management of potential fraud, waste, and abuse
Perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

Don't Stop At One Job - There's More

Create a free profile

We'll match you with best jobs

Get job offers faster

Create Your Profile

Search For More Opportunities:

More Jobs Like This: