Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.12
Benefits
Competitive base salaries
bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite, or virtual arrangements
20+ weeks paid parental leave for all parents
Free access to global on-site wellness centers
free and confidential counseling support
career development and training opportunities
Job Description
American Express invites you to join the Centurion Lounge Network at the Salt Lake City Centurion Lounge located in the Salt Lake City International Airport. As part of Team Amex, you'll have the opportunity to provide superior service to Card Members, acting as ambassadors of the brand in a dynamic and customer-facing environment.
Job Requirements
- Minimum of 1-year recent experience servicing premium customers
- Airline, lounge, or travel industry experience preferred, including reservation experience
- Passion for servicing customers with proactive solutions
- Exceptional communication skills
- Ability to listen to customer's needs and offer confident recommendations
- Professionalism, positive attitude, and ability to collaborate in a fast-paced team environment
- Quick decision-making skills
- Resourcefulness and effective Internet usage
- Flexibility to work varying shifts including nights, weekends, and holidays
- Adaptability and resilience to change
- Ability to perform light to moderate lifting when necessary
Job Location
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