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Relevant Industrial LLC

Customer Experience Concierge

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee assistance program

Job Description

This job opportunity is offered by a professional corporate headquarters that values excellent administrative and customer service skills. The organization places a strong emphasis on creating a welcoming and efficient office environment where front-line customer interfacing is a key aspect of daily operations. This establishment operates as a business hub where visitors, clients, employees, and vendors frequently interact with staff members at the reception area. It is a well-organized and professional workplace that fosters teamwork and values thorough communication and attention to detail.

The position involves a comprehensive range of responsibilities centered around administrative support, customer service, and office m... Show More

Job Requirements

  • Ability to maintain a professional, courteous and inviting attitude towards visiting customers
  • ability to maintain professional attendance, punctuality and personal appearance
  • flexibility in responding courteously to immediate needs of visitors and callers
  • experience with Microsoft Office and ability to prepare professional PowerPoint presentations
  • ability to keep work area and lobby organized and orderly
  • must be well-organized and capable of independent follow through
  • handles special administrative projects as well as overflow work from other departments
  • familiarity with current Windows operating systems and proficiency in required software, including Word, Excel, Outlook
  • this is an on-site position with set working hours of Monday through Friday 8:00am to 5:00pm unless otherwise noted by direct supervisor

Job Qualifications

  • Ability to maintain a professional, courteous and inviting attitude towards visiting customers
  • ability to maintain professional attendance, punctuality and personal appearance
  • flexibility in responding courteously to immediate needs of visitors and callers
  • ability to establish priorities and maintain productivity despite numerous interruptions
  • experience with Microsoft Office and ability to prepare professional PowerPoint presentations
  • well-organized and capable of independent follow through
  • familiarity with current Windows operating systems and proficiency in required software including Word, Excel, Outlook

Job Duties

  • Answer incoming calls with professionalism and courtesy
  • route external and internal calls with accuracy, efficiency and professionalism
  • maintain the reception area, conference rooms, and break room so that it is always clean, inviting, and decorated if the season calls for it
  • check after hours voicemail every morning and route messages appropriately
  • receive and forward all incoming fax messages appropriately
  • create, print, and file the daily sign in/sign out sheet
  • order office supplies for corporate headquarters if needed
  • monitor inventory levels of general office supplies
  • receive and sort mail, file as necessary and deliver
  • complete AP vendor check mail outs when applicable
  • complete invoice and statement mailouts for accounts receivable when applicable
  • have flowers/gifts ordered and delivered for internal employees as well as other individuals
  • keep the company wide phone list current and accurate
  • assist with meal planning for internal and external meetings and events from start to finish including ordering, setting up, breaking down, etc.
  • perform all other administrative duties as they arise
  • perform any other duties assigned by senior management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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