Customer Experience Banker- Naperville, IL (95th/59th)

Naperville, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $23.00 - $26.00

Benefits

Health Insurance

Wellness Program

Life insurance

Disability insurance

retirement savings plan

paid leave programs

Paid holidays

Paid Time Off

Job Description

Huntington is a reputable banking institution known for its commitment to providing exceptional financial services and fostering a welcoming and inclusive environment for both its customers and employees. As a well-established commercial bank, Huntington offers a broad range of financial products and services designed to meet the diverse needs of its clients, spanning consumer banking, business banking, lending, and wealth management. With a focus on community engagement and customer empowerment, Huntington prides itself on its ability to deliver personalized financial solutions that support the achievement of financial goals and promote economic growth within the communities it serves.

The rol... Show More

Job Requirements

High school diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a bachelor’s degree
1 year or more in customer service in banking, financial services or goal driven retail sales
Cash handling skills
Comfort with technology such as mobile services and online banking services

Job Qualifications

High school diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a bachelor’s degree
1 year or more in customer service in banking, financial services or goal driven retail sales
Cash handling skills
Comfort with technology such as mobile services and online banking services

Job Duties

Providing excellent customer service and effectively resolving customer issues
Being proficient in understanding and educating customers on consumer deposit products and consumer lending
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership
Adhering to all operational, security, risk and regulatory policies and procedures
Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation
Other duties as assigned

Job Location

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