Company Logo or Photo

Customer Experience Banker - Ann Arbor, MI

Ann Arbor, MI, USA|Onsite, Remote

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $17.00 - $22.00
clock

Work Schedule

Standard Hours
Flexible

Job Description

Huntington is a leading regional bank in the United States known for its commitment to providing exceptional banking services and fostering community development. As a well-established financial institution, Huntington offers a range of personal and commercial banking products and services designed to meet the diverse needs of its customers. The bank prides itself on creating an environment that empowers its employees and encourages a culture of inclusivity, innovation, and customer-centric service. Huntington’s branch banking team plays a crucial role in reinforcing this mission by delivering personalized service and maintaining strong relationships with the local community. Their commitment to customer satisfaction... Show More

Job Requirements

  • High school diploma or GED
  • Minimum of 1 year customer service or military service in administration, contracting, civil affairs, or similar role
  • Authorized to work in the United States on a full-time basis
  • Willingness to adhere to all operational, security, risk and regulatory policies and procedures
  • Ability to maintain excellent customer service and communication skills
  • Ability to work in an office environment
  • No sponsorships for immigration benefits

Job Qualifications

  • High school diploma or GED
  • Bachelor’s Degree is preferred
  • Minimum of 1 year customer service or military service in administration, contracting, civil affairs, or similar role
  • Experience in customer service in banking, financial services or goal driven retail sales is preferred
  • Cash handling skills
  • Comfort with technology such as mobile services and online banking services

Job Duties

  • Providing excellent customer service and effectively resolving customer issues
  • Being proficient in understanding and educating customers on consumer deposit products
  • Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
  • Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership
  • Adhering to all operational, security, risk and regulatory policies and procedures
  • Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation
  • Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

Loading...