Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $22.00
Benefits
Competitive pay with performance-based incentives and bonuses
Comprehensive training from top performers in sales, customer service, and leadership development
Opportunities for quick advancement into leadership roles
Travel opportunities for top performers
A supportive work environment where personal growth is prioritized
Job Description
Our company is deeply committed to the power of community and the significant impact that meaningful connections can create. We have established strong partnerships with leading telecommunication companies to ensure that customers in our local communities have access to some of the best products and services available in the market. As a dynamic and community-centric organization, we prioritize building long-lasting relationships and delivering exceptional customer experiences while helping our customers stay connected.
We are currently seeking a passionate and future-focused Customer Care Agent to join our expanding team. This role is designed for individuals who thrive on building meaningfu... Show More
We are currently seeking a passionate and future-focused Customer Care Agent to join our expanding team. This role is designed for individuals who thrive on building meaningfu... Show More
Job Requirements
- 1-2 years of experience in sales, customer service, or as a customer care agent
- strong communication skills with the ability to build relationships with customers and teammates in face-to-face settings
- a natural leader with the potential to step into leadership roles as you grow within the company
- a passion for learning and developing skills in sales, customer service, and leadership
- excellent time management and organizational abilities
- able to multitask multiple responsibilities simultaneously
- a positive and enthusiastic attitude
Job Qualifications
- 1-2 years of experience in sales, customer service, or as a Customer Care Agent
- strong communication skills with the ability to build relationships with customers and teammates in face-to-face settings
- a natural leader with the potential to step into leadership roles as you grow within the company
- a passion for learning and developing skills in sales, customer service, and leadership
- excellent time management and organizational abilities
- able to multitask multiple responsibilities simultaneously
- a positive and enthusiastic attitude
Job Duties
- Assist in implementing marketing campaigns designed to drive sales, customer service, and brand growth
- act as the first point of contact for new and existing customers for all questions, comments, and concerns regarding their services
- collaborate with the Customer Care Agent team to ensure flawless execution of direct sales and customer service initiatives
- educate customers about any changes or updates in client services and solutions
- assist in developing and executing customer acquisition and lead-generation strategies
- participate in daily meetings with senior leaders to discuss sales strategies, customer service goals, and leadership development opportunities
- help track and analyze with the Customer Care Agent team customer interactions and sales performance
Job Location
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