Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Disability insurance
Employee assistance program
Career Development
Job Description
Aramark is a global leader in food services, facilities management, and uniform services. Operating in 15 countries worldwide, Aramark proudly serves millions of guests every day, committing itself to high standards of service, quality, and community engagement. The company is rooted in a culture of service and united by a clear purpose: to impact positively its employees, partners, communities, and the planet. Aramark believes that a fulfilling career should develop talents, ignite passions, and empower professional growth, offering a supportive and inclusive work environment where all employees can truly thrive. Equal employment opportunities are emphasized, with focus on diversity and anti-discrimination in all employment practices.
The Custodial Supervisor position at Aramark is a vital role within the facilities management sector, responsible for maintaining and enhancing the cleanliness and overall quality of service in the assigned environments. This role involves direct supervision of custodial staff, ensuring adherence to safety standards and operational procedures, as well as maintaining employee performance through coaching, training, accountability, and motivation. The supervisor will oversee daily inspections, manage scheduling and labor coverage, enforce department policies, and handle employee relations including counseling and performance evaluations. This position is crucial for sustaining the high standards of cleanliness and customer satisfaction expected from Aramark’s service teams.
In this role, the Custodial Supervisor must be proactive and detail-oriented, consistently conducting thorough daily inspections to identify and correct any discrepancies in cleanliness or safety. The supervisor is responsible for training new hires and providing ongoing retraining to existing associates to meet evolving standards and protocols. Effective communication skills are essential, as the supervisor must maintain positive interpersonal relationships with employees, peers, clients, and management. They also must manage supply inventories, monitor equipment condition, and ensure that all operational challenges are promptly addressed.
The position requires physical capability to perform various tasks, including lifting objects up to 50 pounds, prolonged standing, climbing, bending, stooping, and crouching. Supervisory experience is a must, with a preference for bilingual candidates proficient in both English and Spanish. This role demands excellent customer service skills, attention to detail, and the ability to execute and enforce company policies diligently. Aramark values individuals who contribute positively to team morale and actively develop frontline associates.
Working at Aramark means embracing flexibility and willingness to adapt, as job duties may evolve with changing business needs. The company is committed to fostering a collaborative and supportive work atmosphere that encourages growth and recognition. If you are looking for a challenging yet rewarding supervisor role within a reputable organization that values diversity, continuous improvement, and community impact, the Custodial Supervisor position at Aramark offers an excellent opportunity.
Employment type and salary specifics are typically communicated during the hiring process or the company's career portal. However, Aramark is known for providing competitive compensation with benefits that promote well-being, stability, and career development for their employees.
The Custodial Supervisor position at Aramark is a vital role within the facilities management sector, responsible for maintaining and enhancing the cleanliness and overall quality of service in the assigned environments. This role involves direct supervision of custodial staff, ensuring adherence to safety standards and operational procedures, as well as maintaining employee performance through coaching, training, accountability, and motivation. The supervisor will oversee daily inspections, manage scheduling and labor coverage, enforce department policies, and handle employee relations including counseling and performance evaluations. This position is crucial for sustaining the high standards of cleanliness and customer satisfaction expected from Aramark’s service teams.
In this role, the Custodial Supervisor must be proactive and detail-oriented, consistently conducting thorough daily inspections to identify and correct any discrepancies in cleanliness or safety. The supervisor is responsible for training new hires and providing ongoing retraining to existing associates to meet evolving standards and protocols. Effective communication skills are essential, as the supervisor must maintain positive interpersonal relationships with employees, peers, clients, and management. They also must manage supply inventories, monitor equipment condition, and ensure that all operational challenges are promptly addressed.
The position requires physical capability to perform various tasks, including lifting objects up to 50 pounds, prolonged standing, climbing, bending, stooping, and crouching. Supervisory experience is a must, with a preference for bilingual candidates proficient in both English and Spanish. This role demands excellent customer service skills, attention to detail, and the ability to execute and enforce company policies diligently. Aramark values individuals who contribute positively to team morale and actively develop frontline associates.
Working at Aramark means embracing flexibility and willingness to adapt, as job duties may evolve with changing business needs. The company is committed to fostering a collaborative and supportive work atmosphere that encourages growth and recognition. If you are looking for a challenging yet rewarding supervisor role within a reputable organization that values diversity, continuous improvement, and community impact, the Custodial Supervisor position at Aramark offers an excellent opportunity.
Employment type and salary specifics are typically communicated during the hiring process or the company's career portal. However, Aramark is known for providing competitive compensation with benefits that promote well-being, stability, and career development for their employees.
Job Requirements
- Prior supervisory experience required
- Ability to lift, lower, push and pull objects up to 50 lb unassisted
- Ability to stand, climb, bend, stoop and crouch for extended periods
- Ability to initiate and maintain good customer and co-worker relationships in a team environment
- Good written and verbal communication skills
- Ability to follow oral or written instructions and directions
- Bi-lingual preferred
Job Qualifications
- Prior supervisory experience required
- Must be physically able to lift, lower, push and pull objects up to 50 lb unassisted
- Ability to stand, climb, bend, stoop and crouch for extended periods of time
- Must be able to initiate and maintain good customer and co-worker relationships in a team environment
- Demonstrates good written and verbal skills and can follow oral or written instructions and directions
- Bi-lingual preferred (English and Spanish)
- Demonstrates strong customer service, interpersonal skills and attention to detail
Job Duties
- Conduct daily and frequent inspections for quality and safety and implement corrective action
- Understand all employee work assignments and schedule for adequate coverage
- Conduct training and retraining as needed and follow recommended training process
- Enforce department policies, follow up on daily assignments, and conduct counseling or disciplinary action
- Maintain effective interpersonal relationships with associates, peers, customers and managers
- Supervise special projects and on-call or new employees
- Audit building keys, pagers, and payroll daily
- Ensure all projects, maintenance, or cleaning challenges are communicated effectively for resolution
- Control supply inventories and distribute equipment as needed
- Observe equipment performance and report needed repairs/replacements
- Assist in performing employee performance evaluations and make recommendations on employee performance ratings
- Observe and report the need for furniture or other building fixtures repairs
- May assist in completing custodial work assignments
- Provide functional/operational support to work area as essential personnel during times of emergency, catastrophe, inclement weather, etc.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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