Custodial Services Worker Lead

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development

Job Description

Aramark is a global leader in food, facilities, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by our purpose, Aramark is committed to doing great things for its employees, partners, communities, and the planet. The company fosters an inclusive environment where every employee enjoys equal employment opportunity, free from discrimination based on race, color, religion, national origin, age, gender, or any other protected characteristic. The organization's mission emphasizes fostering talents, fueling passions, and empowering professional growth to help individuals reach their full potential.

The Custodial Services Lead Worker is a pivotal role within Aramark’s facilities management team, responsible for ensuring cleanliness and maintenance of assigned areas that meet both customer and client satisfaction. This role typically involves oversight or delegation of responsibilities within the cleaning services operation. While specific duties may vary by location based on client requirements and business needs, the core objective remains maintaining a safe, clean, and orderly environment.

In this position, the Lead Worker schedules and assigns daily cleaning tasks to a custodial team and ensures their timely completion. The role requires strict adherence to established safety procedures, including OSHA regulations and local and federal laws, to provide a secure workplace. The Custodial Services Lead Worker must maintain and operate housekeeping equipment correctly and ensure storage and disposal of waste comply with company and client guidelines. Reporting maintenance issues and securing company assets also fall under the responsibilities of this role.

Candidates in this role need to be adaptable to the dynamic needs of guests and maintain a professional, positive demeanor in their interactions with guests, clients, and co-workers. Physical demands of the job include lifting, bending, pushing, pulling, and extended periods of walking and standing. Use of personal protective equipment (PPE) and uniforms may also be required.

At Aramark, employees are encouraged to develop new skills and contribute positively to their work environment. This role offers a unique opportunity to build leadership capabilities in a supportive environment that values safety, teamwork, and customer satisfaction. It is ideal for candidates with previous custodial experience who are seeking a supervisory role to further their career in facilities management and customer service industries.

Job Requirements

  • Previous custodial experience required
  • Previous experience in a supervisory or related role preferred
  • Ability to work independently with limited supervision
  • Able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals

Job Qualifications

  • Previous custodial experience
  • Previous experience in a supervisory or related role preferred
  • Ability to work independently with limited supervision
  • Able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals
  • Maintains friendly, efficient, positive guest service demeanor towards guests, clients and co-workers
  • Adaptable to guest needs

Job Duties

  • Schedules and assigns daily work assignments to a custodial team and leads all aspects of completion of tasks
  • Adheres to established procedures to provide a safe working environment including aligning with OSHA, state/local, federal, and Aramark regulations
  • Maintains a clean and orderly environment to project the safety and health of others
  • Accurately cleans and maintains housekeeping equipment
  • Cleans assigned areas to Aramark and client standards and requirements
  • Follows procedures for storage and disposal of trash and transports it to designated areas
  • Reports maintenance concerns via work order requests to appropriate personnel
  • Secures the facility, ensuring building is locked/unlocked as required
  • Ensures security of company assets

Job Criteria

Experience

Mid Level (3-7 years)


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