
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.25 - $16.50
Work Schedule
Flexible
Benefits
weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Job Description
Meijer is a family-owned company deeply committed to serving people and communities with kindness and dedication. Established with a foundation of strong family values, Meijer stands out as one of the leading supercenter chains in the United States, renowned for its customer-centric approach and wide range of product offerings including grocery, apparel, electronics, and more. The brand prides itself on a vibrant culture that promotes leadership, personal growth, and professional development for its team members. When you join Meijer, you are not just joining a company; you are becoming part of a family that values you and your contribution to the community at large.
This position focuses on the essential role of fulfilling customers' online curbside orders, contributing significantly to customer satisfaction and loyalty. As a Curbside Service Specialist, you will be directly responsible for ensuring that customers receive their orders quickly, accurately, and with friendly service. At the curbside pick-up area, you will represent Meijer’s commitment to service excellence by providing fast and courteous order fulfillment and payment collection. The role requires maintaining a positive interaction not only with customers but also collaborating effectively with team members and store leadership. Additionally, you will ensure that all products are selected carefully according to standards and food safety guidelines before handing them off at the curbside.
Beyond order fulfillment, the role involves upholding the cleanliness and neatness of the service area, effectively managing workflow via a digital dashboard, and being prepared to handle various customer requests or issues as they arise. Problem-solving and quick decision-making skills are important, especially when addressing customer complaints or concerns, which may require collaboration with leadership. This job is perfect for individuals who value order, process-driven work, and enjoy facilitating a seamless shopping experience for customers. Working at Meijer not only opens opportunities to develop skills and advance your career but also allows you to enjoy a work environment that supports balance with scheduling flexibility and employee rewards.
Meijer's rewards program further enhances the overall employment experience with perks such as weekly pay, paid parental leave, education assistance, and discounts for team members. This role offers a rewarding pathway to grow within a respected retailer while making a genuine difference in the daily lives of customers and the community. Join Meijer and take pride in your work while growing personally and professionally through a supportive and thriving company culture.
This position focuses on the essential role of fulfilling customers' online curbside orders, contributing significantly to customer satisfaction and loyalty. As a Curbside Service Specialist, you will be directly responsible for ensuring that customers receive their orders quickly, accurately, and with friendly service. At the curbside pick-up area, you will represent Meijer’s commitment to service excellence by providing fast and courteous order fulfillment and payment collection. The role requires maintaining a positive interaction not only with customers but also collaborating effectively with team members and store leadership. Additionally, you will ensure that all products are selected carefully according to standards and food safety guidelines before handing them off at the curbside.
Beyond order fulfillment, the role involves upholding the cleanliness and neatness of the service area, effectively managing workflow via a digital dashboard, and being prepared to handle various customer requests or issues as they arise. Problem-solving and quick decision-making skills are important, especially when addressing customer complaints or concerns, which may require collaboration with leadership. This job is perfect for individuals who value order, process-driven work, and enjoy facilitating a seamless shopping experience for customers. Working at Meijer not only opens opportunities to develop skills and advance your career but also allows you to enjoy a work environment that supports balance with scheduling flexibility and employee rewards.
Meijer's rewards program further enhances the overall employment experience with perks such as weekly pay, paid parental leave, education assistance, and discounts for team members. This role offers a rewarding pathway to grow within a respected retailer while making a genuine difference in the daily lives of customers and the community. Join Meijer and take pride in your work while growing personally and professionally through a supportive and thriving company culture.
Job Requirements
- High school graduate or equivalent
- 1-3 years of experience in a Meijer store preferred
- Past cashier experience preferred
- Ability to learn new technologies quickly
- Strong communication skills
- General awareness of food safety regulations
- Detail oriented and organized
- Process driven and ability to follow procedures in an organized and efficient way
Job Qualifications
- High school graduate or equivalent
- 1-3 years of experience in a Meijer store preferred
- Past cashier experience preferred
- Ability to learn new technologies quickly
- Strong communication skills
- General awareness of food safety regulations
- Detail oriented and organized
- Process driven and ability to follow procedures in an organized and efficient way
Job Duties
- Drive customer loyalty and satisfaction by providing remarkable service at the curbside pick-up area with fast, friendly and accurate order fulfillment and payment collection
- Maintain a positive working relationship with customers, team members, and leadership
- Present a courteous and friendly attitude towards customers in person and on phone and respond to their questions and needs
- Resolve customer complaints quickly by contacting leadership when needed
- Receive workflow from dashboard and fulfill orders for the day
- Utilize selection process for product within the store and bag product appropriately following bagging standards
- Store product correctly in the staging area following food safety guidelines
- Greet each customer and take payment for the order ensuring an easy shopping experience
- Maintain a clean and neat work environment
- May perform other duties as assigned or required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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