Culinary Operations Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Career Development
Flexible Work Options

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, committed to delivering exceptional experiences to clients across various sectors including education, healthcare, business, and sports and entertainment. With a focus on service excellence, innovation, and sustainability, Aramark fosters a diverse and inclusive workplace where employees are encouraged to grow, contribute, and thrive. Known for its strong service-oriented culture, Aramark emphasizes creating remarkable outcomes for individuals, partners, communities, and the environment. The company values diversity and ensures a fair and respectful environment for all employees regardless of background, identity, or status. Aramark also offers meaningful career development programs, flexible work options where applicable, and opportunities for internships and student engagement.

The Culinary Operations Director role at Aramark is a pivotal leadership position responsible for overseeing culinary operations that meet the unique dietary preferences and needs of clients. This role entails directing multiple dining establishments where guests enjoy a wide variety of pre-prepared meals thoughtfully crafted to align with specific meal plans. As a senior leader, the Culinary Operations Director motivates and coaches teams, manages financial performance, ensures compliance with health and safety standards, and fosters exemplary client relationships. This position demands strategic planning and operational expertise to continuously enhance food quality, optimize labor and costs, and deliver exceptional customer service following Aramark's operational excellence principles.

Key aspects of the role include mentoring staff to achieve collective goals, developing and overseeing budgets, maintaining compliance with relevant regulations, and refining menus to meet evolving customer tastes. The director also conducts routine inventory audits, drives employee engagement through recognition programs, and collaborates closely with client executives to maintain strong partnerships. Additionally, the role offers opportunities to participate in sales efforts and contract negotiations to expand service offerings and boost revenue streams.

Candidates should have a robust background in food service operations paired with proven leadership experience, a bachelor's degree or equivalent, and strong communication skills. Physical demands include intermittent lifting of up to 50 pounds and the ability to stand for extended periods. This full-time position offers a challenging yet rewarding environment in a company devoted to diversity, employee development, and sustainable growth.

Job Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum of four years relevant experience in food service
  • 1-3 years leadership experience
  • Strong communication skills
  • Ability to build client and customer relationships
  • Must lift up to 50 lbs intermittently
  • Capable of standing for prolonged periods
  • Knowledge of safety and cleanliness regulations
  • Experience with budgeting and financial management
  • Familiarity with operational excellence principles

Job Qualifications

  • At least four years of relevant experience
  • At least 1-3 years of experience in a leadership capacity
  • Background in food service
  • Bachelor’s degree or its equivalent in experience
  • Strong communication skills
  • Proficiency in building and upholding productive rapport with clients and customers
  • Exceptional customer service skills according to Aramark’s standardized model
  • Aptitude for cultivating harmonious working relationships with different divisions
  • Ability to lift, move, push, and pull objects up to 50 lbs
  • Capability to stand for extended periods

Job Duties

  • Motivate, coach, empower, and cultivate teams to enhance their effectiveness, such as hiring, evaluating, educating, guiding, and supervising achievements
  • Ensure that the provisioning of food aligns with the Executional Structure
  • Provide coaching to staff by fostering a collective agreement on the objectives to be met and the strategies to implement
  • Give credit to employees for their valuable contributions by implementing recognition programs
  • Ensure that all operations adhere to safety and cleanliness regulations
  • Determine the needs of clients and communicate operational growth effectively
  • Integrate Aramark procedures and structures into your business practices

Job Criteria

Experience

Mid Level (3-7 years)


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