Culinary Operations Director

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Work Options

Job Description

Aramark is a global leader in food service, facilities management, and uniform services, renowned for its commitment to delivering exceptional experiences to clients and customers across a diverse range of industries. With a strong service-oriented culture, Aramark strives to create environments where every individual, partner, community, and the environment flourish. The company places great importance on diversity and inclusion, ensuring that all employees are treated fairly and with respect, regardless of their background or legally protected status. Aramark's dedication to innovation and excellence has positioned it as a top choice for employment in the culinary and service sectors.

The Culinary Operations Director role at Aramark is a pivotal leadership position focused on overseeing and optimizing culinary operations across various dining establishments. This full-time role involves crafting and implementing meal plans that meet the specific desires and dietary restrictions of patrons, ensuring all food offerings align with the company's Executional Structure and operational standards. The director will supervise multiple facets of food service, including acquiring, preparing, and delivering high-quality food products, all while adhering to strict safety, cleanliness, and compliance protocols.

The director is responsible for motivating, coaching, and developing teams to enhance their effectiveness, managing hiring, training, and evaluating staff performance. Recognizing employee achievements and fostering a positive work environment are key aspects of the role. Financially, the Culinary Operations Director integrates Aramark's procedures to develop revenue streams, control food and labor costs, and maintain profitability through careful budget management and P&L oversight. They also lead initiatives to boost operational efficiency, improve service productivity, and manage catering and delivery services. Strong client relationship skills are essential, as the director will communicate operational growth objectives, maintain customer satisfaction, and engage in sales and contract discussions to identify opportunities for expanding business offerings.

In addition, the role demands ensuring full compliance with health, safety, labor, and wage regulations, while promoting wellness among employees and customers. Inventory management, record-keeping, and quality control are critical responsibilities, with the director expected to conduct regular audits and align operations with Aramark and relevant regulatory standards. The position offers a unique chance to drive culinary innovation and excellence while leading a dynamic team committed to delivering outstanding food service experiences.

This career opportunity is ideal for candidates with a strong background in food service operations, leadership experience, and a passion for exceeding client expectations within a reputable global company dedicated to sustainability, diversity, and employee growth.

Job Requirements

  • At least four years of relevant experience
  • 1-3 years of leadership experience
  • Background in food service
  • Bachelor's degree or equivalent
  • Strong communication skills
  • Proficiency in client and customer relationship building
  • Exceptional customer service skills aligned with Aramark model
  • Ability to foster teamwork across divisions
  • Ability to intermittently lift, move, push, and pull up to 50 lbs
  • Capability to stand for extended periods without discomfort

Job Qualifications

  • At least four years of relevant experience
  • 1-3 years of experience in a leadership capacity
  • Background in food service
  • Bachelor's degree or equivalent experience
  • Strong communication skills
  • Ability to build and maintain productive client relationships
  • Exceptional customer service skills per Aramark standards
  • Ability to cultivate harmonious working relationships among divisions

Job Duties

  • Motivate, coach, empower, and cultivate teams to enhance their effectiveness
  • Ensure that the provisioning of food aligns with the Executional Structure
  • Provide coaching to staff by fostering a collective agreement on objectives and strategies
  • Implement recognition programs to credit employee contributions
  • Ensure adherence to safety and cleanliness regulations
  • Determine client needs and communicate operational growth
  • Integrate Aramark procedures into business practices
  • Develop revenue streams and supervise financial allocations
  • Verify creation and upkeep of P&L statements
  • Attain food and labor benchmarks
  • Oversee resource management to achieve quality and control costs
  • Carry out and uphold Aramark's strategies for labor and culinary programs
  • Improve operational efficiency and profitability
  • Lead coordination of production, delivery, and catering services
  • Create a safe and wellness-promoting environment
  • Ensure adherence to safety, health, and wage laws
  • Set up and manage structures and processes for food acquisition and delivery
  • Devise and improve menus
  • Produce operational predictions and manage accounting responsibilities
  • Confirm compliance with sanitation and safety criteria
  • Direct unit employees on production, merchandising, quality, costs, labor, and training
  • Source, onboard, and maintain front-line team associates
  • Conduct routine inventory audits
  • Ensure record-keeping meets Aramark and regulatory standards
  • Communicate with client executives and maintain strong client relationships
  • Engage in sales activities and contractual discussions
  • Identify opportunities for new products and services

Job Criteria

Experience

Mid Level (3-7 years)


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