Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Training and Development
Flexible Work Options
Job Description
Aramark is a global leader in food service, facilities management, and uniform services, committed to delivering exceptional experiences in numerous sectors including healthcare, education, sports, business, and leisure. With a steadfast dedication to service excellence, Aramark operates a vibrant service-oriented culture that prioritizes diversity, inclusion, and sustainability. The company continually strives to create positive impacts for individuals, partners, communities, and the environment, fostering a respectful and supportive workplace for all employees. Aramark embraces all employees regardless of race, religion, age, gender, disability, pregnancy status, sexual orientation, genetics, military service, protected veteran standing, or any other legally protected status, ensuring fair and equitable treatment across all levels.
The Culinary Operations Director role at Aramark is a dynamic leadership position integral to the smooth operation and overall success of their dining and catering services. This position is responsible for designing and implementing meal plans that meet the diverse dietary needs and preferences of patrons. Managing multiple dining establishments, the Culinary Operations Director oversees the delivery of high-quality, pre-prepared dishes that align with customer expectations and the company's standards of excellence. The role demands strong leadership skills to motivate, coach, and empower teams, ensuring staff performance aligns with Aramark’s operational goals.
Key responsibilities include managing financial performance by integrating corporate procedures, supervising cost controls related to food, beverage, and labor, and ensuring profitability through diligent resource management. Additionally, the Culinary Operations Director fosters strong client relationships by understanding client needs and effectively communicating operational growth, contributing to business development activities including sales and contract discussions.
The role requires a proactive approach in maintaining compliance with safety, health, wage, and regulatory standards, cultivating a safe environment for clients, customers, and employees alike. Emphasizing operational excellence, the Director oversees labor and culinary programs to maximize efficiency and quality. The Director also directs production, delivery, and catering services while constantly seeking opportunities to improve menus, food sourcing, inventory control, and employee training.
To excel in this role, candidates should have a robust background in food service, proven leadership experience, and strong communication skills. The ability to build and maintain productive relationships internally and externally is vital, ensuring alignment across different divisions to enhance the overall food service delivery. Physical demands include the capacity to lift and move up to 50 pounds intermittently and stand for long periods.
Overall, the Culinary Operations Director position offers a challenging and rewarding opportunity to lead culinary operations within a multinational, values-driven organization. Aramark supports professional growth through training and development programs, ensuring employees continuously expand their skills and career pathways in a respectful, inclusive environment that values every individual's contribution.
The Culinary Operations Director role at Aramark is a dynamic leadership position integral to the smooth operation and overall success of their dining and catering services. This position is responsible for designing and implementing meal plans that meet the diverse dietary needs and preferences of patrons. Managing multiple dining establishments, the Culinary Operations Director oversees the delivery of high-quality, pre-prepared dishes that align with customer expectations and the company's standards of excellence. The role demands strong leadership skills to motivate, coach, and empower teams, ensuring staff performance aligns with Aramark’s operational goals.
Key responsibilities include managing financial performance by integrating corporate procedures, supervising cost controls related to food, beverage, and labor, and ensuring profitability through diligent resource management. Additionally, the Culinary Operations Director fosters strong client relationships by understanding client needs and effectively communicating operational growth, contributing to business development activities including sales and contract discussions.
The role requires a proactive approach in maintaining compliance with safety, health, wage, and regulatory standards, cultivating a safe environment for clients, customers, and employees alike. Emphasizing operational excellence, the Director oversees labor and culinary programs to maximize efficiency and quality. The Director also directs production, delivery, and catering services while constantly seeking opportunities to improve menus, food sourcing, inventory control, and employee training.
To excel in this role, candidates should have a robust background in food service, proven leadership experience, and strong communication skills. The ability to build and maintain productive relationships internally and externally is vital, ensuring alignment across different divisions to enhance the overall food service delivery. Physical demands include the capacity to lift and move up to 50 pounds intermittently and stand for long periods.
Overall, the Culinary Operations Director position offers a challenging and rewarding opportunity to lead culinary operations within a multinational, values-driven organization. Aramark supports professional growth through training and development programs, ensuring employees continuously expand their skills and career pathways in a respectful, inclusive environment that values every individual's contribution.
Job Requirements
- At least four years of relevant experience
- 1-3 years of leadership experience
- Background in food service
- Bachelor's degree or equivalent experience
- Strong communication skills
- Ability to build and uphold productive rapport with clients and customers
- Excellent customer service skills
- Ability to work collaboratively across divisions
- Intermittent lifting of up to 50 lbs
- Ability to stand for extended periods without discomfort
Job Qualifications
- At least four years of relevant experience
- 1-3 years of experience in a leadership capacity
- Background in food service
- Bachelor's degree or equivalent experience
- Strong communication skills
- Ability to build and uphold productive rapport with clients and customers
- Exceptional customer service skills aligned with Aramark's model
- Aptitude for cultivating harmonious working relationships with different divisions
Job Duties
- Motivate, coach, empower, and cultivate teams to enhance their effectiveness, such as hiring, evaluating, educating, guiding, and supervising achievements
- Ensure that the provisioning of food aligns with the Executional Structure
- Provide coaching to staff by fostering a collective agreement on the objectives to be met and the strategies to implement
- Give credit to employees for their valuable contributions by implementing recognition programs
- Ensure that all operations adhere to safety and cleanliness regulations
- Determine the needs of clients and communicate operational growth effectively
- Integrate Aramark procedures and structures into business practices
- Develop revenue streams and supervise financial allocations, implementing measures to regulate costs on food, beverages, and employment
- Verify the timely creation and upkeep of P&L statements
- Attain the desired levels for food and labor benchmarks
- Oversee resource management to achieve quality standards and control costs within budget limits
- Carry out and uphold Aramark’s strategies for labor and culinary programs
- Enhance worth by improving efficiency in operations, managing costs effectively, and overseeing profits
- Lead the coordination and management of tasks connected to production, delivery, and catering services
- Create an environment that promotes safety and wellness for all individuals
- Ensure adherence to all applicable regulations, protocols, and laws
- Set up and manage structures and processes for the acquisition, delivery, retention, cooking, and provision of food items, alongside devising and improving menus
- Produce predictions for operational components and elaborate on any disparities
- Oversee accounting responsibilities linked to these components
- Confirm compliance with sanitation and safety criteria
- Direct and guide unit employees on production activities, merchandising strategies, maintaining quality standards, monitoring costs, managing labor allocation, and conducting staff training
- Source, onboard, cultivate, and uphold front-line team associates
- Conduct routine inventory audits
- Ensure record-keeping practices meet standards set by Aramark and relevant authorities
- Communicate with client executives and uphold strong client and customer connections
- Participate in sales activities and contractual discussions
- Identify opportunities to integrate new products and services to boost revenue generation and customer loyalty
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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