CULINARY LEAD-FRONT OF HOUSE SUPERVISOR OF OPERATIONS

Richardson, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee recognition programs
Career development opportunities
Employee assistance program

Job Description

This job opportunity is offered by an independent living community that emphasizes delivering a superior culinary experience to its residents and guests. The community prides itself on exceptional service, quality culinary options, and fostering an environment where residents feel truly cared for. The company operates multiple culinary venues, specializing in providing high-quality menu selections paired with warm, hospitable service. With a commitment to employee growth and resident satisfaction, the company is dedicated to maintaining a joyful and engaging atmosphere for both team members and those they serve.

The role available is for a Culinary Lead - Front of House Supervisor of Operations, a full-time, non-exempt position. In this key leadership role, the Culinary Lead plays an essential part in managing the daily operations of the independent living culinary venues. They oversee culinary service delivery, ensure compliance with policies, and help develop the careers of the culinary team. A significant focus of the role is on enhancing the overall dining experience by guaranteeing the highest standards of quality and hospitality. The individual in this position collaborates closely with team members, creating schedules, supervising service staff, conducting training, managing performance, and implementing disciplinary action when necessary.

Additionally, the Culinary Lead is responsible for managing labor budgets effectively, overseeing point-of-sale systems for accuracy, and supporting catering and special event planning. They actively contribute to strategic initiatives, participate in the manager-on-duty program, and ensure that all culinary activities comply with federal, state, and local laws as well as company policies and procedures. This role requires excellent communication skills to interact with residents, guests, vendors, and team members, as well as the ability to respond decisively during emergencies.

This position offers an opportunity to join a collaborative team that values dedication, attentiveness, and service excellence. The culinary venues under supervision aim to create memorable dining moments for residents and guests, making the Culinary Lead a vital contributor to this mission. The company fosters a supportive work environment that encourages professional growth, recognizes individual contributions, and promotes retention and engagement among team members. This role also involves some community engagement and might require occasional travel as well as participation in emergency response duties.

Candidates with a background in culinary leadership, strong organizational skills, and a passion for quality hospitality service will thrive in this dynamic and rewarding position.

Job Requirements

  • Bachelor's degree or Associate degree preferred
  • three to five years of applicable experience
  • or equivalent combination of education and experience
  • Food Handler certification obtained within 60 days of hire as required by state guidelines, if state certification program exists

Job Qualifications

  • Bachelor's degree or Associate degree preferred
  • three to five years of applicable experience
  • or equivalent combination of education and experience
  • experience leading a team is preferred
  • must possess excellent resident/guest relation skills and discernment
  • ability to assist residents and team members with planning of special events
  • solid organizational skills including attention to detail and multi-tasking skills
  • ability to lead and motivate team members
  • ability to respond to emergencies in a direct and decisive manner
  • ability to effectively communicate and build relationships with residents and guests
  • ability to read, write and speak English sufficient to perform job duties and to interact and communicate with residents, vendors, and team members

Job Duties

  • Ensure resident satisfaction levels are achieved through quality and hospitality services and initiatives
  • ensure a pleasant culinary experience by offering quality menu items and hospitality services
  • assist with planning, organizing, and implementing catering and special events involving food service
  • hire, supervise, schedule, train, performance management and disciplinary action for assigned team members
  • operate within annual labor budget
  • oversee the engagement, relations, recognition, and retention of assigned team members
  • monitor a point-of-sale system to ensure accuracy
  • implement and assist in evaluating progress of strategic plan initiatives
  • communicate with supervisor regarding culinary venue needs regarding staffing, repairs and purchasing
  • comply with applicable federal, state, and local laws, rules, and regulations
  • maintain knowledge of and follow all company policies and procedures
  • maintain regular and punctual attendance at work and meetings

Job Criteria

Experience

Mid Level (3-7 years)


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