CS Admin/Concierge

Thor Motor Coach is a leading manufacturer in the motorhome industry, known for crafting high-quality recreational vehicles that provide comfort and luxury to travelers. Located in Wakarusa, Indiana, Thor Motor Coach has built a reputation for innovation, customer satisfaction, and excellence in service. The company prides itself on its commitment to producing products that enhance the travel experience for its customers and continuously invests in its workforce to maintain its industry leadership. With a focus on teamwork and reliability, Thor Motor Coach fosters a supportive work environment where employees are encouraged to grow and develop professionally. Employment with Thor Motor Coach offers individuals the chance to be part of a dynamic team that values positivity, dependability, and dedication to customer service.

The Customer Service Admin - Concierge position is vital to the ongoing success of the customer service operations at Thor Motor Coach. This role focuses on providing exceptional support to new owners by performing concierge calls to welcome them and assist in managing important customer documentation. Located at the Wakarusa facility, this role demands a reliable and positive team player who will work closely with the customer service team to execute daily administrative tasks. The position offers an opportunity to learn multiple functions within the company through cross-training, fostering professional growth and versatility. The successful candidate will contribute to maintaining the high standards of customer experience that Thor Motor Coach is known for by ensuring accuracy and attention to detail in their work. This full-time role requires a responsible individual who can handle time management effectively and maintain a friendly and professional demeanor when interacting with customers and team members. An important part of this role is to assist with the scanning and attaching of documents in the company's DAX system, supporting the customer service team in administrative duties. Candidates should be prepared to undergo a pre-employment drug screen and will benefit from a workplace that values organized, detail-oriented, and energetic individuals. Thor Motor Coach is an equal opportunity employer, committed to creating an inclusive work environment where every team member can thrive.