You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily.
Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,800.00 - $107,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(K) Plan with Match
competitive daily rate
Travel covered
room and board covered
Uniforms covered
Training covered
Job Description
American Cruise Lines is the largest USA-flagged cruise line operating exclusively within the United States. Known for its unique small ship experience, the company offers intimate voyages with no more than 200 passengers on each vessel. With a fleet that includes newly constructed vessels, American Cruise Lines provides an exceptional opportunity for professionals seeking to join a dynamic shipboard management team. The company prides itself on its core values of optimism, commitment, patriotism, and merit, which influence its culture, service quality, and overall mission to share America's story aboard the finest American ships.
The role of the Cruise Directo... Show More
The role of the Cruise Directo... Show More
Job Requirements
- Previous cruise or upscale hotel/resort experience
- Proficiency in Microsoft Office Suite
- Polished speaking and presentation skills
- Strong interpersonal and critical thinking skills
- Knowledge of audio/visual equipment
- Enthusiastic and outgoing personality
- Excellent time management
- Transportation Worker Identification Credential (TWIC)
- Ability to work long hours and adapt to shipboard environment
- Full-time availability for 6 to 8 weeks onboard with 1 to 2 weeks off
- Capacity to live and work on a vessel for extended periods
- Ability to perform essential physical functions including lifting, bending, standing, climbing
- Ability to work in a high-motion marine environment
Job Qualifications
- Cruise ship experience preferred, but candidates with upscale hotel/resort experience will be considered
- Proficiency in Microsoft Office Suite applications
- Extremely polished speaking/presentation skills required
- Strong interpersonal and social skills required
- Strong critical thinking skills required
- Must possess a strong sense of production and presentation
- Basic knowledge of audio/visual equipment required
- Must be enthusiastic, outgoing, confident, and always have a can-do attitude
- Excellent time management and attention to detail
- Transportation Worker Identification Credential (TWIC)
- Ability to perform the essential functions of the job with or without accommodation
Job Duties
- Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience
- Effectively communicate to guests via the shipboard daily program, television, stage, public address system and one-on-one interaction and socialization
- Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour
- Greet guests as they depart for and return from shore excursions
- Make daily noon announcement/update
- make every effort to make all PA announcements as the "voice" of the cruise
- Meet with Excursions Director, Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling
- Create the daily Ship to Shore
- Host Officer Introduction and Excursion Briefing
- Assist in the delivery of the Safety Briefing with the Captain
- Ensure lounges are prepared for activities, events, presentations and shows (lounge configuration, A/V requirements, etc.)
- Confirm entertainers 48-hours in advance
- assist entertainers and onboard speaker's A/V needs
- Create and update bulletin board daily
- Work with Excursions Director to prepare folders and materials for turnaround day
- Act as company representative at pre-cruise hotels on turnaround day
- Promote onboard sales and brand loyalty by hosting re-booking events
- Oversee proper VIP guest service delivery
- Communicate and report regularly to the Home Office as to the status of the cruise, guest issues and recovery, and the evaluations of Guest Speakers, Instructors and Entertainers
- Perform bartending duties as needed with other management personnel
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: