Crowne Plaza Virginia Beach Night Auditor Part Time

Virginia Beach, VA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $18.00

Benefits

Team Driven and Values Based Culture

Medical insurance

Dental Insurance

Vision Insurance

Vacation pay

Holiday pay

Same day pay available

Employee assistance program

Career growth opportunities

manager training program

Reduced room rates

Third party perks such as movie tickets and attractions

401(k) Plan

employee discount

Flexible Schedule

Flexible spending account

Life insurance

Parental leave

Referral program

Job Description

Hotel Equities is a prominent and multi-award-winning hotel development and hospitality management company recognized for its innovative approach and commitment to excellence in the hotel industry. With a broad portfolio of hotels and a strong presence across the United States, Hotel Equities exemplifies leadership in providing superior guest experiences and operational efficiency. The company’s philosophy centers on fostering environments where guests feel valued and supported while also ensuring a positive, growth-oriented workplace for its employees. At Hotel Equities, the dedication to quality service and dynamic hospitality management paves the way for lasting relationships with both guests and partners.

Currently, H... Show More

Job Requirements

High school diploma or secondary qualification or equivalent
experience with major hotel brand procedures and standards
ability to stand frequently behind the front desk
ability to lift up to 50 pounds
basic computer skills
passion for people and service
strong communication skills
ability to read and write for completing paperwork
basic math skills
problem-solving and motivating abilities
ability to work flexible schedules including nights, weekends, and holidays

Job Qualifications

High school diploma or equivalent
experience with Marriott, Hilton, IHG, Wyndham, or Hyatt standards
strong communication skills
ability to operate property management and reservations systems
problem-solving and reasoning abilities
basic math skills for cash and credit handling

Job Duties

Check guests in and issue room keys
provide information on hotel services and room location
ensure required identification is taken from guests at check-in per local laws
answer phones promptly and courteously
up-sell rooms to maximize hotel revenue
record and process guest calls, messages, requests, and concerns
record guest preferences in the system
check guests out and resolve late or disputed charges
process all cash and credit card transactions accurately
issue and control guest safe-deposit boxes
communicate outstanding guest requests or issues to management
resolve guest problems and complaints using service recovery guidelines
follow hotel safety protocols and report incidents
book guest reservations for individuals and groups
work as part of a team and communicate with other departments
perform other duties including guest room tours and concierge services

Job Location

You may be also interested in: