Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.25 - $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Crosswater Grille, a distinguished dining establishment within the renowned Sunriver Resort, offers guests an elevated yet relaxed dining experience surrounded by serene natural beauty. Known for its exceptional culinary offerings and picturesque setting, Crosswater Grille forms an integral part of the resort’s reputation for luxury, comfort, and guest satisfaction. Sunriver Resort itself is a premier destination that combines world-class amenities with breathtaking landscapes, making it a popular choice for travelers seeking both adventure and relaxation. The resort is celebrated not only for its stunning surroundings and recreational activities but also for its unwavering commitment to delivering top-tier hospitality services that exceed guest expectations.
At Crosswater Grille, the emphasis is on creating a welcoming atmosphere where guests can enjoy expertly prepared meals paired with outstanding service. This is where a Server plays a crucial role. The ideal candidate is someone passionate about hospitality, equipped with the skills to provide warm, attentive service in a high-volume setting. As a Server at Crosswater Grille, you will be the vital link between the kitchen and the guests, responsible for ensuring that all food and beverage orders are correctly taken, delivered promptly, and that every guest’s dining experience is seamless and memorable.
The Server’s responsibilities also include upholding the AAA Four Diamond standards that are a hallmark of Sunriver Resort’s food and beverage operations, ensuring that service quality and presentation consistently meet or exceed these prestigious guidelines. This role goes beyond merely taking orders and delivering meals; it involves engaging with guests to provide personalized recommendations, informing them of daily specials, checking valid identification for age restrictions, and offering knowledge about menu ingredients and wine pairings. Attention to detail and a commitment to maintaining cleanliness and organization within the dining area are equally important.
Furthermore, the Server is expected to embody the Core Values of Sunriver Resort—Trust, Open and Honest Communication, and Commitment—at all times. These values underpin the resort’s culture and foster an environment that supports both guest satisfaction and a positive workplace atmosphere. Teamwork is essential, as Servers must work effectively with colleagues and management to ensure smooth operations.
This role, classified under 'OTHER' employment type by Sunriver Resort, offers an exciting opportunity for individuals eager to contribute to a dynamic, guest-focused hospitality team. While specific salary details are not stated, the position promises the experience of working in one of the region’s most prestigious resort restaurants, an environment that nurtures professional growth and rewards dedication to excellent service. Joining Crosswater Grille means becoming part of a respected institution where your hospitality skills can flourish amid the backdrop of Oregon’s stunning natural environment.
At Crosswater Grille, the emphasis is on creating a welcoming atmosphere where guests can enjoy expertly prepared meals paired with outstanding service. This is where a Server plays a crucial role. The ideal candidate is someone passionate about hospitality, equipped with the skills to provide warm, attentive service in a high-volume setting. As a Server at Crosswater Grille, you will be the vital link between the kitchen and the guests, responsible for ensuring that all food and beverage orders are correctly taken, delivered promptly, and that every guest’s dining experience is seamless and memorable.
The Server’s responsibilities also include upholding the AAA Four Diamond standards that are a hallmark of Sunriver Resort’s food and beverage operations, ensuring that service quality and presentation consistently meet or exceed these prestigious guidelines. This role goes beyond merely taking orders and delivering meals; it involves engaging with guests to provide personalized recommendations, informing them of daily specials, checking valid identification for age restrictions, and offering knowledge about menu ingredients and wine pairings. Attention to detail and a commitment to maintaining cleanliness and organization within the dining area are equally important.
Furthermore, the Server is expected to embody the Core Values of Sunriver Resort—Trust, Open and Honest Communication, and Commitment—at all times. These values underpin the resort’s culture and foster an environment that supports both guest satisfaction and a positive workplace atmosphere. Teamwork is essential, as Servers must work effectively with colleagues and management to ensure smooth operations.
This role, classified under 'OTHER' employment type by Sunriver Resort, offers an exciting opportunity for individuals eager to contribute to a dynamic, guest-focused hospitality team. While specific salary details are not stated, the position promises the experience of working in one of the region’s most prestigious resort restaurants, an environment that nurtures professional growth and rewards dedication to excellent service. Joining Crosswater Grille means becoming part of a respected institution where your hospitality skills can flourish amid the backdrop of Oregon’s stunning natural environment.
Job Requirements
- High school diploma or equivalent
- Must be at least 21 years of age
- Must be able to read, write and speak English
- Must have or be able to obtain a valid OLCC card and Food Handlers permit prior to start date
- Ability to work a flexible schedule that will likely include evenings, weekends and/or holidays
- Must be able to frequently lift and carry up to 25 lbs. at shoulder height
- Must be able to occasionally push/pull up to 75 lbs
Job Qualifications
- High school diploma or equivalent
- Prior hospitality experience preferred
- At least one year high volume restaurant serving experience preferred
- At least one year food and beverage experience preferred
- At least 6 months POS system experience preferred
- Adequate wine, beer and mixed drink knowledge preferred
- Must be a United States citizen or possess a valid work permit
- Must be able to read, write and speak English
- Must be at least 21 years of age
- Must always ensure a teamwork environment
- Must have or be able to obtain a valid OLCC card and Food Handlers permit prior to start date
- Ability to work a flexible schedule that will likely include evenings, weekends and/or holidays
- Must be able to frequently lift and carry up to 25 lbs. at shoulder height
- Must be able to occasionally push/pull up to 75 lbs
Job Duties
- Takes guests orders using table numbers and appropriate order taking sheets
- Enters orders accurately into POS systems
- Familiarizes himself/herself with all menus including all meal periods and beverage lists
- Resets dining area after guests are done
- Performs food and beverage preparation duties such as preparing condiments, brewing coffee and ensuring work stations are stocked
- Follows all proper bookkeeping and cash handling procedures
- Ensures all opening, on-going and closing side work is complete and signed off by a manager on duty
- Serves food and beverages to guests
- Informs and promotes guests of daily/nightly specials
- Checks guests' identification to ensure room charging privileges
- Checks guests' identification to ensure minimum age requirement for consumption of alcoholic beverages
- Offers creative selling of products to guests
- Answers questions and/or makes recommendations on menus items
- Cleans and properly sanitizes tables and/or counters & chairs after guests are finished
- Explains how various menu items are prepared, describing cooking methods and ingredients when requested
- Takes into consideration any special request, dietary issues made by the guest
- Describes and recommends wine pairings to guests
- Ensures final quality check on food and beverage prior to serving guests
- Monitors assigned tables for customer satisfaction, quality and additional service
- Accurately prepares guest bills and provides in a timely manner and ensures accurate payment is received
- Accurately reports tips & shift times in the appropriate location at the end of each shift
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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