
Cross-Utilized Airport Agent - Nashville International Airport (PT)
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
401(k)
Paid sick leave
vested vacation hours
Non-revenue travel privileges
Medical Leave
maternity leave
paternity leave
Job Description
Contour Airlines is a reputable aviation services provider known for its long-standing presence and versatile capabilities within the airline industry. Founded as a regional carrier, Contour Airlines excels in delivering reliable and customer-focused commercial air travel in the United States. The company operates with a core commitment to integrity, safety, and excellence, values that are deeply embedded in its daily operations and corporate culture. Contour Airlines is headquartered in Nashville, Tennessee, and serves numerous destinations with a fleet tailored for regional connectivity and customer satisfaction. With a dedicated staff and a proactive approach to innovation and service, the company consistently... Show More
Job Requirements
- Possess high school diploma or GED certification
- Be at least 18 years of age
- At least nine (9) months of prior airlines or industry experience preferred
- Be authorized to work in the United States
- Must have a valid driver license and good driving record
- Must understand, read, and write English
- Basic knowledge in Microsoft suite of products
- Able to type 30 words per minute
- Possess polished and professional interpersonal skills
- Able to coordinate multiple priorities and meet deadlines
- Must pass a DOT required pre-employment drug screen
- Able to pass a 10-year work history review and criminal background check
- Able to work nights, weekends, holidays, and varying schedules
Job Qualifications
- Be at least 18 years of age
- At least nine (9) months of prior airlines or industry experience preferred
- Be authorized to work in the United States and able to travel in and out of the United States
- Must have a valid driver license and good driving record
- Must understand, read, and write English
- Ability to read, write, speak, and understand Spanish a plus but not required
- Possess high school diploma or GED certification
- Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word
- Must also have a basic understanding of similar softwares
- Able to type 30 words per minute
- Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset
- Possess strong leadership and organizational skills
- Must have well-developed people skills and ability to work with a variety of personalities
- Able to coordinate multiple priorities and meet deadlines
- Able to handle interruptions and a fast-paced environment
- Maintain strong attention to detail
- Be self-motivated and able to motivate others
- Ability to work independently and as part of a team
- Excellent communication skills both written and verbal delivered with tact and professionalism
- Must pass a DOT required pre-employment drug screen and willing to submit to and pass FAA and Company mandated random drug and alcohol tests
- Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks
- Able to work nights, weekends, holidays, and varying schedules
- Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations
Job Duties
- Greet and assist all customers in a prompt, friendly and courteous manner
- Provide check-in assistance, ticketing changes, re-booking of itineraries and special service requests for passengers
- Check and accept passenger baggage
- Board/deplane flights and escort passengers to and from aircraft as needed, includes pushing wheelchairs and assisting other passengers with additional needs
- Comply with all safety procedures and airline policies
- Provide accurate gate, flight arrival and departure information, as well as answer general inquiries
- Assist unaccompanied minors and passengers with special needs, resolve customer concerns
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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